Yearly service check

bullfinch · Mar 7, 2024

Just had a new worcester bosch. 1000 combi boiler to replace 18yr old vokera. No problems with new boiler.
Enquiring about yearly maintenance / safety check and service i £19.00. per month, £228 one off yearly payment. It includes parts and labour if needed.
As new boiler is under warranty parts and labour etc do i really need a maintenance contract for the year. Seem £228 is rather expensive for a safety check and if parts are needed it should be covered by warrany/guarantee. I would call out engineer at each anniversary.

Basher · Mar 11, 2024

bullfinch said:
Just had a new worcester bosch. 1000 combi boiler to replace 18yr old vokera. No problems with new boiler.
Enquiring about yearly maintenance / safety check and service i £19.00. per month, £228 one off yearly payment. It includes parts and labour if needed.
As new boiler is under warranty parts and labour etc do i really need a maintenance contract for the year. Seem £228 is rather expensive for a safety check and if parts are needed it should be covered by warrany/guarantee. I would call out engineer at each anniversary.

According to 'Moneysupermarket', the average cost of a boiler 'service' in the UK in 2022 was £80. Vaillant currently quote £70 - £120, and British Gas £99 for their prepaid annual service.
It is normally cheaper to sign up to an annual service than pay ad-hoc - your quote seems expensive in comparison to the above.
If you plan to call out an engineer annually you'll be paying their ad-hoc call out fee and service charge , which will surely be more than the sums above.

Chuck · Mar 11, 2024

You can check the length of the boiler guarantee / warranty here:

Warranties and guarantees | Worcester Bosch

With a guarantee, you’re covered for any parts, labour, and call-out fees. Find out the difference between a warranty and a guarantee.

www.worcester-bosch.co.uk

it'll probably be between 5 and 10 years depending who did the install and what was installed.

I've never come across an 'insurance policy' type service arrangements that didn't look like a rip-off to me. Get a building society account and put the £228 into it annually and use that to pay for the ca £90/year a decent independent Bosch approved engineer will charge for an annual service/check in a 'medium price' area of the country. By the time your Boiler warranty runs out you'll have enough saved to buy a new one.

I can only speak for this part of the world but the Bosch Service engineers who deal with the boiler repairs are excellent: knowledgeable, big stock of on-board spares, well-trained, fast and clean workers.

Oh, and expect any insurance-based scheme to have all sorts of exclusions in the small print that they'll argue allow them to decide what is or, more likely, is not covered...

ShaunCorbs · Mar 11, 2024

Would never have an insurance on a brand new boiler with warranty

Phone up Worcester with your serial number and enquire to the warranty status and get a local engineer to service it was a filter fitted to the boiler return eg adey magna clean etc as this means it has a min warranty of 5 years

And as above worse case have a bank account for boiler repairs after the warranty

SimonG · Mar 12, 2024

What's wrong with the people who fitted it servicing it?

Yearly service check

bullfinch

Basher

Chuck

Warranties and guarantees | Worcester Bosch

ShaunCorbs

Super Moderator

SimonG

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