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Online help is topic-oriented, procedural or reference information delivered through computer software. It's a form of user assistance. Most online help is designed to give assistance in the use of a software application, web or operating system, but can also be used to present information on a broad range of subjects. When online help is linked to the state of the application (what the user is doing), it is called Context-sensitive help.

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  1. S

    Help identifying type of pipe connection.

    Hi, Could someone help me with that this is please? I noticed we have several of these types of connections in the bathroom and also on the loft. One in particular in the loft I will need to alter pipe work as it’s in the way for making a bigger loft hatch. Many thanks.
  2. V

    New house, 1 cold radiator, I've run out of ideas, help!

    Moved in to bungalow recently and 1 radiator is cold. All the others get really hot when turned on. Gas system boiler, header tank in loft. I tried balancing, turning off other radiators, increasing pump speed, but best I could get at high pump speed is a tiny bit of heat in radiator, barely...
  3. M

    Help with leaking boiler flue on baxi neta tec combi ga24?

    Hi, I've been having trouble with my boiler leaking for months. We thought we'd fixed it last winter as haven't had any trouble throughout the summer but in the last week or 2 it's leaked again, we had several people out to look at it but no one fixed it. Tonight we've had someone else look and...
  4. MichaelGo

    Replacement for danfoss 057h202d photcell

    Looking for help identifying a photocell for an old Myson Velaire oil boiler. The current photocell is a danfoss 057h202d type D photocell, which I can’t find listed anywhere. So I would be very grateful if someone might know which current photocells might be compatible. Regards Michael
  5. southernlead

    Help with choosing smart thermostat

    Hello, I am trying to identify components in my central heating setup as a precursor to installing a smart thermostat and TRVs (looking at Tado, but open to other suggestions). My issue is I don't really understand what I'm looking at in terms of the components around my boiler and thermostat...
  6. S

    Help diagnosing bubbling originating in hot water cylinder

    Hi there, I recently replaced a dead central heating pump in my home, so drained down the system completely, fitted new pump and filled up. What I'm experiencing now is a periodic bubbling noise, it starts in the hot water cylinder on the 1st floor and makes its way to the boiler on the ground...
  7. O

    Bar shower mixer valve help (DIY)

    Hi! Fitting a new shower and after some research I bought these fast fix brackets online (looked a lot more straight forward than the ones it came with. Crank something???) Anyway, after fitting it, the nuts don’t completely cover up the thread (photo attached). Is this normal? I was cautious...
  8. B

    HELP -Can not locate inspection Cover? Blockage

    Hi All I own 2 flats and the upstairs/first floor tenant has contacted me to say that the toilet and basin are slow at draining and she thinks there is a blockage. She stated she has tried various shop boought unblockers but nothing worked.... I went there and gained access to downstairs to...
  9. S

    Daily pressure / top up. Combi Logic. help

    I wonder if anyone has any thoughts? Combi Logic 30 Boiler - constant pressure loss - no obvious leaking. Few years ago we got an error code indicating pressure was below minimum. We resolved ourselves by using the manual and topping up per the guide. Sometime later, in some really cold...
  10. ronnierome

    Hi All, needing help on my daughters central heating.

    Hi thanks for letting me join, if someone cant point me in the right forum area to try help my daughter out in her first house before the cold weather hits too bad. cant seem to get anyone to visit and sort it as its an electric boiler, so electrician wont touch it as its water and plumber wont...
  11. spagettilegs

    Help in choosing a geothermal thermostat

    I have a “Theben RAM 797” heating thermostat Which controls a geothermal heating system which needs to be replaced. It’s been there for about 20 years and I would like to use something a bit more modern which I can control remotely. I have had a look online at various thermostats I’m a bit...
  12. B

    Help advice needed re external stopcock

    The outside stopcock has broken off and the indoor one has completely seized up, the local water company have advised they no longer maintain the outside stopcock, has anyone got any suggestions on how we can deal with this
  13. R

    Help with leak radiator

    Recently changed valve on radiator. Where the valve enters the bottom of the radiator its wrapped with ptfe but still has a small leak does this need time to set ? Is it normal for it to leak a little for a dsy or 2 afterwards the leak is slowing and is minor . Thanks in advance
  14. M

    Bathroom tap handle help please

    Hi please can anyone advise where I can get 6 spline(nut) handle from . All I see is ones with multiple splines I have no idea of make of taps dirty I know but we just need handles:)
  15. C

    Please help me work out why my radiators aren't heating

    Hello all, Like most people, I've gone to turn on my central heating after 6 months of it being off and, surprise surprise, it doesn't work. I'm trying to work out what is wrong with it myself, I enjoy the challenge and the learning process; if all fails, I can call a plumber. I have an Ideal...
  16. D

    URGENT Help with aqualisa shower

    I have an aqualisa shower that has developed an issue, doesn't have the usual flow and 'grumbles'. Help please?
  17. B

    URGENT A few questions about NVQ level 2

    I want to start off by saying that I have never worked in a construction environment in my entire life, so I am very unknowledge in this area. I have only worked at a coffee shop for 5 years of my life. I am currently doing a Plumbing L2 and next year will start an NVQ L2. For the NVQ I will...
  18. K

    Going mad about system boiler efficiency - HELP!

    I'm a Worcester man. Hello! Anyone still there?.... I tried viessmann to up the efficiency and altho the boiler was nice, I couldn't live with their stupid vicare stat and lack of control and I'm a big believer in matched controls. I like the Worcester easycontrol (in essence) and the ability to...
  19. C

    Help please needed regards kitchen mixer tap !

    Hi all, I'm having problems with an old kitchen mixer tap.......the cold side is dripping from spout so I attempted to remove the brass cartridge to change rubber washers but for some reason after fully unscrewing it doesn't want to come out. Maybe something simple stopping it but I didn't...
  20. G

    shower help - what is this?

    Hi, thanks for reading. Im trying to do a DIY repair on a shower. I need to replace this unit, because one of the valves leaks. The unit has 3 valves (on/off, temperature and selection of jets/shower head etc). I cannot find what it is i need to buy, can you help? There are no brand marks or...
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