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quality

Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.
What a customer wants and is willing to pay for it determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market. Thus, quality can be defined as fitness for intended use or, in other words, how well the product performs its intended function.

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  1. P

    where to buy decent quality tap inserts-

    quality product wanted, my 1/4 turn kitchen sink tap inserts need replacing and i am looking for ones with a spindle gland nut, rather than a circlip which previous experiance says won't last five minutes. as the circlip either weakens or wears out. none of the ironmongery supermarkets appear...
  2. Clottie

    BS759 is water quality testing legally mandatory for landlords

    i am a landlord and have had great advice here. I am using a new gas engineer/plumber who tells me Water Quality testing is now a compulsory part of a Service to a Gas Boiler. i cant find a definitive answer... is it advisory or mandatory and if the latter, which Gas Regulation does it come...
  3. A

    Advice on taps (good quality stopcock)

    Advice from experienced plumbers will be appreciated. I inherited the old stopcock without a disk (2 pictures below). Attempts to find a lever or disc with 8mm rectangular hole were unsuccessful and use of a locking plier was not convenient in emergency, so another stopcock was fitted after it...
  4. C

    Is this AAV good quality

    Hi Folks, Had an AAV fitted by a plumber recently, as we had to remove a bathroom unit and it was a good opportunity to replace the AAV while we were at it. We used to have a Floplast AAV, but now replaced with one I've never heard of. It has Plumbing & Heating essentials printed in gold on the...
  5. S

    Tap holes or 0 tap holes?

    Tap holes or 0 tap holes? For a bathtub and also for a sink. what is more quality and what is best value for money?
  6. S

    Plumbing - quality of joints

    I've had a heat pump installed and there has been two leaks on copper solder joints internally. And there are several threaded joints around the tank that also water showing. I've been fairly patient despite resultant damage. I've been told this is quite normal when the pipes heat up (not about...
  7. W

    Likuan branded mixer taps, are they of good quality?

    Likuan branded mixer taps, are they of good quality? Offered with the company for the water filters as a packaged . Please find link to company below https://www.likuan.com/
  8. V

    Recommendations for quality kitchen tap brands, please.

    Hi, I'm looking for recommendations for good quality taps. Ones that will last. My kitchen mixer-tap is leaking after just 3 years, and it wasn't cheap. I need a low pressure tap, as my hot water is gravity-fed. Monobloc, ideally 2 levers. Recommendations on good brands to look for would be...
  9. T

    Looking for bath with good well-fitting grips

    I've bought a Kaldewei contract bath. The grips are thin, don't fit well, and enamel has flaked off around the fixing holes after only a few days. So it's going back, but what should I go for instead? I realise that I probably need to spend more.
  10. Q

    Quality Plumber Leander

    qualityplumber submitted a business listing in the plumbers directory: Quality Plumber Leander - Quality Plumber Leander Checkout this business listing... - Please leave a review for this company if you have used them before. You can add your own plumbing business to our directory for free...
  11. M

    Quality of a heating installation

    Hello, I hope I post this in the right section. I bought a house couple of months ago. There was an old, broken back boiler installed in the fireplace, so I looked for a company to replace it with a nice shiny combi boiler. A gentleman came over to estimate the work. He offered to replace the...
  12. S

    Are Villeroy and Boch toilets OK?

    I am renovating my toilet and thinking of installing a Villeroy and Boch toilet suite (model "O.Nova 2.0"). Does anyone know if Villeroy and Boch toilets are good quality? Are they better/worse than Caroma or American Standard?
    • Steve_Oz
    • Thread
    • america australia pan quality toilet toilets usa
    • Replies: 2
    • Forum: USA
  13. CorgiDirect

    Stabilization and Support. Quality Thigh Support and Snapshell Knee Pads

    Stabilization and Support. Quality Thigh Support and Snapshell Knee Pads 25 YEAR LIMITED LIFETIME GUARANTEE – ToughBuilt’s quality standards are second to none and all products are manufactured using only the finest materials and components. Stringent quality control, random production line...
    • CorgiDirect
    • Thread
    • america pads quality support usa
    • Replies: 0
    • Forum: USA
  14. L

    Taps Tails / Flexi's - HQ vs cheap

    Hi all, WRAS approved Tap tail's (flexi's) - how do you distinguish the high quality ones from the crap ones. What do you look for? What are the signs? Then - where can I source HQ ones? Good to be back, L.
    • Leonardo
    • Thread
    • america cheap flexis quality tails tap taps usa
    • Replies: 9
    • Forum: USA
  15. king of pipes

    Quality down lights

    For a while now I have struggled to get a down light that ticks all the boxes I have now found the perfect solution JCC do these little beautys IP65 rated selectable between warm and cool white, options to change the bezel colour, only 50mm high long strong spring clips even on a over boarded...
  16. CorgiDirect

    reliable, quality assured and cost effective central heating power flushing solutions

    Norstrom Proflush have produced Central Heating Power Flushing Equipment for over 25 Years. At CORGI direct, we provide a range of reliable, quality assured and cost effective central heating power flushing solutions. VIEW FULL RANGE
    • CorgiDirect
    • Thread
    • america central central heating central heating system cost effective flushing heating power powerflush quality reliable solutions usa
    • Replies: 0
    • Forum: USA
  17. U

    Kitchen sink good quality

    Kitchen sinks what brand of stainless steel sink are you guys/girls using as i find they make easy and clear worse than they use to. So dont want pay grand type but above the usual budget sinks. Thanks
    • Under the sink
    • Thread
    • america kitchen kitchen sink quality sink usa
    • Replies: 0
    • Forum: USA
  18. gmartine

    UK water quality and safety.

    Is there anything going on...my new (youngish) neighbours shop for mineral water by the car load on a weekly basis, one of my best mates has invested in a rather pricey but basic coconut carbon water filtration system because he's worried about heavy metals and he can now apparently taste the...
    • gmartine
    • Thread
    • america quality safety usa water
    • Replies: 6
    • Forum: USA
  19. S

    Finding quality TRVs for Cast Iron Rads

    Have 16 cast iron rads in an old cottage and have been suffering for several years with brass TRVs I bought from a period house store. They look great but have been totally unreliable and around 6-8 have either failed or leaked or both. I'm looking for something to replace them that matches the...
    • surreysteve
    • Thread
    • america cast iron cold radiator finding hot rads iron quality trvs usa
    • Replies: 9
    • Forum: USA
  20. siricosm

    Is copper pipe all the same?

    I am about to replace the microbore heating system in my house, and need to buy all the copper pipe and fittings. In Canada, copper pipe came in different grades, and if you wanted top quality you could buy the thicker "L" type pipe, rather than the thinner "M" that is mostly used. Here in the...
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