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Discuss Changing cassette on Victoria Plumb Matrix tap in the Bathrooms, Showers and Wetrooms area at

  1. tomgrain

    tomgrain New Member

    I am having trouble removing the cassette on a victoria plumb matrix tap. you cannot use an adjustable spanner on the main body to remove, it requires some form of specialist tool to remove. There are 2 half round grooves in the main body approx 8mm. can anyone recommend where to get the right tool to remove the cassette?
  2. rpm

    rpm Trusted Plumber

    A picture always helps in these cases.
  3. tomgrain

    tomgrain New Member

    IMG_2774.JPG See photo
  4. Shower Engineer

    Shower Engineer Plumber

    Can you not get a socket onto that hexagonal nut?
  5. tomgrain

    tomgrain New Member

    Yep, but it won't undo the whole cassette. It looks like a specific tool is needed?
  6. Paulplumb

    Paulplumb Plumber GSR

    Can you not get the tool from Victoria plumb? If not could you pop a screwdriver into the slot and tap it round with a hammer until it loosens? Obviously you would do so at your own risk.
  7. Phil

    Phil Plumber

    They are disposable tat, even if you get the thing out victoria plumb wont help you. They will make you buy a whole new tap just to get the cartrige.

    You might get a univeral cartrige to fit off ebay.
  8. tomgrain

    tomgrain New Member

    Thanks for your help chaps. I will give it a go with a screwdriver and gently tap it round. I do have a replacement though I agree everything I have bought from VP is tat!
  9. rpm

    rpm Trusted Plumber

    I would try tapping it around, first on one side then on the other side and so on.
  10. tomgrain

    tomgrain New Member

    Will do. Thanks
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