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Discuss Mobility wetroom disaster in the Plumbing Forum area at UKPlumbersForums.co.uk.

  1. Bizzylizzy

    Bizzylizzy New Member

    Help I need advice! My 90 year old father in law just had his bathroom converted to a wetroom in his sheltered housing flat. It's an AKW system with pumped drainage and a seamless non slip flooring. It all looks fantastic until you turn the shower when it floods the entire room including cupboards. The waste pump only works while the shower is on. As soon as you turn off the shower the pump goes off leaving most of the room flooded and 24 hrs later no change. I bought a rubber squeegee mop to shift the water in the direction of the drain but it doesn't go down. It took me half an hour on my hands and knees with a bucket and cloth to clear it.
    I will call the council but as they have already been out to inspect the finished work any advice on what's wrong and what needs to be done now would be most welcome. It a ground floor flat at the end of the building so I don't understand why there isn't simply a drain hole to take the water away.
     
  2. townfanjon

    townfanjon Trusted Plumber GSR Top Contributor!!

    I am no expert in that type of wetroom drainage but will try help .
    Is the pump in a sump ? Can you get to it ?
     
  3. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    tear drop pump ? it should overun for about a min of two
     
  4. Bizzylizzy

    Bizzylizzy New Member

    Don't think so. It's an AKW digi pump mk2
     
  5. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    yea stnd spec

    with an mira atl flex

    defo should have an over run
     
  6. Bizzylizzy

    Bizzylizzy New Member

    It does over run for a minut or two but it's not enough to make a dent in the flood and by the time I pushed the water towards it was too late
     
  7. Bizzylizzy

    Bizzylizzy New Member

    Surely the plumbers should of checked it all worked before they left?
     
  8. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    it shouldnt be flooding that much, at most there should be a light skim of water no more than 1-2mm max
     
  9. Bizzylizzy

    Bizzylizzy New Member

    Ah thanks that's helpful - it's a couple of inches deep not a small room either!
     
  10. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    something defo no right, wooden or concrete floor?
     
  11. Bizzylizzy

    Bizzylizzy New Member

    Concrete
     
  12. Bizzylizzy

    Bizzylizzy New Member

    He can't use the shower at all as there is way too much water for him to clear up so left with no shower.
     
  13. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    get onto the council asap and dont accept no for an answer you wont somone there tomorrow, if not complain to his ot
     
  14. Bizzylizzy

    Bizzylizzy New Member

    Okay thanks
     
  15. Chuck

    Chuck Active Member

    Any reluctance on the part of the Council try contacting your F-I-L's local councillor. They are often very effective at getting action taken in such cases.
     
  16. Bizzylizzy

    Bizzylizzy New Member

    Thanks for all the help just to let you know we got onto the council who sent the contractor over this morning. He adjusted something from a box in the wall and now the volume of water that comes out is not flooding the room and is draining fine. So panic over.
     
  17. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Yea upped the speed
     
  18. Bizzylizzy

    Bizzylizzy New Member

    Thanks. In fact I called the council first thing but the warden from his housing association had found out about it, beaten me to it and put the fear of God into somebody already! so there was no resistance LOL
     
  19. sammathias

    sammathias GSR

    You can adjust pump speed and pump over run on that pump. Bet neither was done on installation.
     
  20. rpm

    rpm Trusted Plumber

    Not sure you can adjust speed on the old model, on the newer digital ones it's called calibration
     
  21. Bizzylizzy

    Bizzylizzy New Member

    Its
    I think you are right though probably its because when the bathroom fitters completed their work a separate company was coming the next day to fit the floor and the electrician the day after to do the electrics so the fitters never saw the job finished and never checked it worked or showed him how to use the shower etc. Which all seems a bit odd really that a company which fits bathrooms can't do their own floors and electrics despite a team of at least 3 people working at the property. They also took his curtain rail down to paint and put it back upside down so it doesn't work and neither does his bathroom cabinet! And this is a specialised company for mobility bathrooms! and the job cost 8K.

    Feels a bit wrong moaning as it was done on a disability grant arranged by the council but this company got paid well to do a job and didn't attend to the detail and left a 90 year old to sort it out. I imagine they should of arranged to come back and calibrate it after the electrician had been or is that the electricians job? Any way it turns out the council are sending their surveyor out tomorrow to come and check up on the job which is great as I am not 100% certain that isn't just turning the power down really low to avoid it flooding and not really having a proper shower.
     
  22. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    ??????? thought you said he fixed the flooding issue by changing a pump setting?
     
  23. Bizzylizzy

    Bizzylizzy New Member

    Its an AKW Mk II and it does mention calibration in the instruction leaflet which I turned to during the flooding but states only a competent technician should touch it so I left well alone.


    Thanks everyone for all your interest and helpful advice.
     
  24. Bizzylizzy

    Bizzylizzy New Member

    er is that something different then sorry didn't mean to confuse anyone was just answering the later replies which I had only just seen. Yes I see what you mean - as far as I know he took a flat plastic plate of the bottom of the wall did something and no more flooding so yeah pump setting. The calibration bit is inside the shower itself and i'm guessing no one has touched that though I may be wrong. Its just my FIL keeps saying its fine now that he adjusts the power when showering so there is less water which seems odd that he should have to do that but it might just be his fear of it flooding again.
     
  25. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    atl flex shower?

    [​IMG]
     
  26. Chuck

    Chuck Active Member

    The drain capacity needs to be at least sufficient to handle the full output from the shower when it is on maximum flow and should have been sized/adjusted to leave a safety factor to ensure that flooding can never occur regardless of the settings on the shower.
     
  27. Bizzylizzy

    Bizzylizzy New Member

  28. Bizzylizzy

    Bizzylizzy New Member

    That's useful thanks I will check it out tomorrow before the surveyor arrives
     
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