Hi I want some advice from the other side. I’m a customer who had a bathroom fitted summer ‘16. I asked for an estimate at the time and plumber ignored me just turned up for odd hours over a few days with his son and friend. They badly fitted the bathroom ruined my shower unit by sealing it all on the inside not the outside as per instructions. I have had countless leaks (one needing a whole replastering and decoration of a wall) had to have a pump refitted as it was fitted badly. I was billed for around 2000 from this plumber with no breakdown just parts £.. and labour £.. so after this bill which I received Oct 2016 I sent a letter asking for a full breakdown and receipts of parts as I knew he hadn’t supplied many as I had got them all. I have heard nothing until this October when the copies of the original invoices (no breakdown) have suddenly been sent again. Can anyone advise?