Plumber or Electrician - Newly fitted valve faulty

[Me-Smith]

I'm just looking for some advice. I've just had my 3 port valve replaced. A simple replacement of like for like. The old one had been working fine since I moved into the property 2 years ago but was old and died last week. My local plumber replaced it for me. The new valve isn't automatically sending the hot water to the cylinder. If I manually switch the valve it works fine. From this i have guessed its the wiring. However, when i asked the plumber who fitted it last week to come over and take a look he is refusing to, sayings its an electrical job. Am i expecting too much of him to come and look at his own wiring?

 

[quality]

its quite possible your old valve was ok and the faulty component is still at fault possibly a thermostat

 

[Riley]

I’d find a better plumber. Lots of sparkys claim to understand boiler wiring and Dont. Lots not all I hasten to add

 

[townfanjon]

A plumber / heat engineer should fit it , average sparks would run lol

 

[Murdoch]

A plumber / heat engineer should fit it , average sparks would run lol

Not sure I agree with that!

Diagnosing the issue is relatively simple .....

 

[townfanjon]

Not sure I agree with that!

Diagnosing the issue is relatively simple ...

I said average sparks

 

[Sharp Point]

Not sure I agree with that!

Diagnosing the issue is relatively simple ...

Diagnosing the fault my be simple, but get them to drain a 26 radiator system to change a complete zone/mid valve...... then they’ll play dumb and get a plumber.

 

[Murdoch]

Diagnosing the fault my be simple, but get them to drain a 26 radiator system to change a complete zone/mid valve.... then they’ll play dumb and get a plumber.

I don't touch water! That's for plumbers!

 

[Ric2013]

Not an unreasonable expectation, but he's probably used to getting people claim it worked perfectly until he changed the valve and thinks you're scamming him.

 

[Riley]

Always difficult to prove to the customer it’s been diagnosed correctly

 

[Harvest Fields]

I'm just looking for some advice. I've just had my 3 port valve replaced. A simple replacement of like for like. The old one had been working fine since I moved into the property 2 years ago but was old and died last week. My local plumber replaced it for me. The new valve isn't automatically sending the hot water to the cylinder. If I manually switch the valve it works fine. From this i have guessed its the wiring. However, when i asked the plumber who fitted it last week to come over and take a look he is refusing to, sayings its an electrical job. Am i expecting too much of him to come and look at his own wiring?

Has he fitted it the right way around?

 

[AWheating]

He should have tested it before he left, if something else has failed then it's still s plumbers job not a sparks. If he's willing to change motorised valves he should be at least competent to test/ fault find on the controls as well otherwise how would he know the valve was faulty in the first place.

 

[fixitflav]

I'm just looking for some advice. I've just had my 3 port valve replaced. A simple replacement of like for like. The old one had been working fine since I moved into the property 2 years ago but was old and died last week. My local plumber replaced it for me. The new valve isn't automatically sending the hot water to the cylinder. If I manually switch the valve it works fine. From this i have guessed its the wiring. However, when i asked the plumber who fitted it last week to come over and take a look he is refusing to, sayings its an electrical job. Am i expecting too much of him to come and look at his own wiring?

The 3-port valves I'm familiar with are spring return to the HW position. So if it's getting no power it should be sending the hot water to the cylinder. Sounds like a wiring issue. Diagrams are available on the internet (if not in the box the valve came in) so you could do a prelim check if you feel competent.