J
jonboysez
Hi all
Apologies if this question has been asked loads of times. Basically I need to replace my "At Risk" combi boiler (Vokera 20-80 RS Turbo 22 years old!) - at some stage the modulator coil has been removed, without my knowledge, leading to the at risk status - the part is obsolete (unless you know different?) I am looking to replace the boiler at minimum cost and have a few short listed and wonder how good the guarantees are (how long you are kept waiting when you call customer services and how long it takes for engineer to arrive etc?) On my short list - Alpha 28CDC with either 5yrs guarantee (or 7yrs with premier pack), Viessmann with 5yrs guarantee, or Vaillant ecotec pro 28 with 2 years guarantee - I have read varying reports about the Alpha and high price of parts when guarantee is finished, but how good is their customer services? Is a good boiler with shorter guarantee better than average boiler with long guarantee? I have 3 bedroomed mid terraced house with 9 radiators - would a 24kw be big enough or do I want a 28kw? I live alone btw.
Apologies if this question has been asked loads of times. Basically I need to replace my "At Risk" combi boiler (Vokera 20-80 RS Turbo 22 years old!) - at some stage the modulator coil has been removed, without my knowledge, leading to the at risk status - the part is obsolete (unless you know different?) I am looking to replace the boiler at minimum cost and have a few short listed and wonder how good the guarantees are (how long you are kept waiting when you call customer services and how long it takes for engineer to arrive etc?) On my short list - Alpha 28CDC with either 5yrs guarantee (or 7yrs with premier pack), Viessmann with 5yrs guarantee, or Vaillant ecotec pro 28 with 2 years guarantee - I have read varying reports about the Alpha and high price of parts when guarantee is finished, but how good is their customer services? Is a good boiler with shorter guarantee better than average boiler with long guarantee? I have 3 bedroomed mid terraced house with 9 radiators - would a 24kw be big enough or do I want a 28kw? I live alone btw.