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proelitegas

Hi i have a customer with disabled bath installed in a property they have just purchased they have no hot water on the hot outlet, cold works fine. I have changed the valve but still not hot water coming out. I have noted That when you close the access door on the bath and press a button next to the taps it seems that a pump is running but no hot water is drawn off at the outlet..any assistance would be appreciated also can upload photo of bath if required.
 
If its a disabled bath there will probably be a mixing valve behind the panel, check the filters. I had a whole shower block off last week at a sports centre just because of the mesh filters clogged up, so it's worth checking. If not then it could be the nrv stuck
 

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