I
Ivor Bates
Ok I used a registered Gsr sub-contractor to install a boiler, everything seemed to be fine. Ten months later owner of property calls saying the installation is faulty, I then visit the property to find out what the problem is, two faults are found one with the condense waste pipe left dangling in mid air, the other with the safety discharge pipe. I then email the installer to ask him to return to rectify the work, he ignores the email, so 7 days later I send another saying if he does not contact me I will report him to Gas Safe, lo and behold within 30 minutes he replies apologising saying he's busy working in Holland and wont be back till Christmas. I replied back saying that him being in Holland does not alter the fact that he is responsible for the installation as he has been paid for it as a sub-contractor, whether he comes back or uses a freind to sort this job out is up to him, but he needs to deal with it. I then gave him another 7 days to deal with this otherwise I told him I would report the issue to Gas Safe. His reply to this was Ok report me to Gas Safe. Well in the end I did report him via their online complaint form. The inspection took place last Monday, I was unaware that it was taking place, he was informed and decided to sit outside and refused to go into the property. The inspector said although there are installation faults, he the installer was not at fault because he the installer put my details in the log book and sent him on his way. Today I have recieved the inspection report from Gas Safe saying that I'm responsible for the faulty work even though I never did a thing apart from doing the original quote. Someone please tell me how this can be right? It dosen't make the slightest bit of sense. I have just telephoned Gas Safe and it didn't make much sense to them either....