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I'm not sure if tap manufacturers test their taps, never given it a thought before really. I've also never bought a tap that was already wet, washing machine yes but taps no.

If anything they're assuring you the tap has passed a quality control test so if there's anything wrong with it hit them with that email they sent you.
 
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dear sir,

the tap i bought of you for my kitchen sink has arrived in a perfect, shiny new order, totally unmarked with all the parts needed to install it as you promised.
however, it is now wet so i want my money back!

sometimes you have to read it out loud dont you?
 
I have come across a few - not many. Ithink they probably batch test them - 1 in 100 or even 1 in 1000. If all the bits are there, and there are no signs of it having been fitted, and it works, I can't see the problem.

With Redsaw on this one.
 

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