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View the thread, titled "Boiler lead companies" which is posted in Boiler Advice Forum on UK Plumbers Forums.
Yeh u til recently I used to,,, I used a company called service magic and boiler guide, both have recently changed ownership and name, I've had many a job off them so if your quite then it's handy , just remember you pay for the lead but it's not garaunteed work just garaunteed foot in the door to give an estimate,,, most of the time I was competing against British Gas and SSE so my quotes always looked great next to theres lol,,,
S
smtplumbing
dont use quotis
Bad leads???
is service magic now called holmes media?
seem to get loads of emails from them referencing boilers
seem to get loads of emails from them referencing boilers
S
smtplumbing
they tie you in bad leads cant claim money back etc etc etc
C
Ch4 plumbing
Are they any good? Always thought it was a one way money earner for them?
T
thorn
Used service Magic a while back for a few jobs. Can't complain really, don't like paying for jobs but it worked. They did send over a few dud leads - just kicked up a fuss and they refunded me everyone I complained about. I was getting about 50% of jobs I quoted
T
thorn
Reading that back to myself i might start using them again!:smile5:
i have used boiler guide in the past and would steer away from them imho ..
seemed to have a lot of dud leads
seemed to have a lot of dud leads
No it's gone to quotatis or something like that.
I used to just get boiler service and breakdowns off service magic had a few but some were just a waste of time wanting to pay £20 and stuff like that. It's a shame you can't pick and choose which ones you want to but a bit like rated people as you can usually sort the bad ones out before you buy.
I use boiler guide, actually on an install this week from them. Any dud leads ie: wrong number, no replies etc then they do refund (I have had about 4 duff leads) also usual problem with potential customers who think replacing a back boiler costs £1000 all in lol. This is the first install I have got the nod on through them and it was a last chance before I closed the account!
How long have you been using them and how many leads roughly did you buy?
Been with them since about sept, probably bought 9 or 10 leads of which 4 were no good, but at least they refunded without any quibbling! Alot of it depends on location with how many leads you can get around my area I dont get many as its the back of beyond but if you were near to a town/city I would imagine you would pick up a lot more leads!
I
IDCHAPPY
They are all vermin in my eyes, i know they can work though.
Iv used boiler guide before, not so much anymore. The descriptions that the customers give are so brief it's sometimes hard to know what sort of lead your buying!
I also found most the customers wanted it in the cheap, they also don't appreciate that we pay for the leads & once has a customer who didnt bother answering the door & told me she changed her mind! No refund from boiler guide as it was past there 2 or 3 day complaint time!!! Grr! They also said it's the opportunity to quote, not there fault the customer changed there mind so will sometimes quibble a refund!
I also found most the customers wanted it in the cheap, they also don't appreciate that we pay for the leads & once has a customer who didnt bother answering the door & told me she changed her mind! No refund from boiler guide as it was past there 2 or 3 day complaint time!!! Grr! They also said it's the opportunity to quote, not there fault the customer changed there mind so will sometimes quibble a refund!
How do these company's manage to get all these leads in the first place ? don't see them advertising apart from rated people, our local yellow pages must have hundreds of local plumbers, What guarantee do they offer if you get a S--t job done or is it not there problem
I guess there well placed on google for new boilers searches etc... They don't offer any guarantee to installer or customer, it's just a lead generator, it's up to the customer to decided & check installer references etc... Plus the installer will get reviews from the accepted quotes on the website profiles etc
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