I have inherited what looks similar to the current Gazco Eclipse gas fire but the sellers left no instructions. I have had 3 gas engineers in the house but none are familiar with the model and specifically how it is opened/accessed to begin with. One did say it looks like an allen key fitting.
I've attached two photos - its recessed/hole in the wall type with a metal brown frame. The frame is not demountable or flush, with a 1" gap around. The top of the fireplace inside the recess appears to have to threaded bolts.
Two local gas fire sellers who deal with Stovax have been no use either and the Stovax website is of little use to a novice like me listing hundreds of component details and numbers for spare parts etc when I cant identify a specific model. I would consider replacing the whole thing but that's still an issue for the installer if no one knows how to dismantle.
I'm in Redditch - anyone familiar who can service this thing for me or advise a way forward - thank you.
I've attached two photos - its recessed/hole in the wall type with a metal brown frame. The frame is not demountable or flush, with a 1" gap around. The top of the fireplace inside the recess appears to have to threaded bolts.
Two local gas fire sellers who deal with Stovax have been no use either and the Stovax website is of little use to a novice like me listing hundreds of component details and numbers for spare parts etc when I cant identify a specific model. I would consider replacing the whole thing but that's still an issue for the installer if no one knows how to dismantle.
I'm in Redditch - anyone familiar who can service this thing for me or advise a way forward - thank you.