converting to fully pumped system

[cindy]

I had a government scheme eco boiler fitted last year which went wrong this morning, had to pay £300 for an engineer to fix the problem who went on to tell me that the pipework hadn't been changed correctly to accommodate the new fully pumped system from the old gravity system and to complain to british gas. before I do i was wondering if anyone could give me more information on what should have actually have been done regarding the pipe work, as they did not touch any pipe work at all in the airing cupboard or loft. thankyou

 

[jonnyswamp]

Get the engineer you paid £300 to write a report out detailing what he thinks is wrong and why
Then ring BG and bang your head against the nearest wall

 

[king of pipes]

hard to say without seeing it post a few pictures or as above get your engineer to write a report cheers kop

 

[Last Plumber]

Why did you not phone the installers when it broke down ?

 

[jackchain]

Can you be reported in any head office in your area or not?

 

[sheedy]

So what went wrong ?

 

[jtsplumbing]

Can you be reported in any head office in your area or not?

Sorry what do you mean ???????

 

[cindy]

Why did you not phone the installers when it broke down ?

I did but was told to phone british gas , who told us they couldn't deal with it as it was over 12 months ago that they fitted it.

 

[cindy]

So what went wrong ?

An air lock formed and cut the boiler out

 

[cindy]

Get the engineer you paid £300 to write a report out detailing what he thinks is wrong and why
Then ring BG and bang your head against the nearest wall

I've phoned british gas this morning who fobbed me off to the contracted installer who then fobbed me off back to british gas lol. I am now waiting for a call back from them