Did I get ripped off? - Shower mixer replacement by local plumber

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Did I get ripped off? - Shower mixer replacement by local plumber

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hsadat

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Hi guys my first post on this forum.

A plumber came in to replace our shower mixer as it lost water pressure over the year from limescale blockage I believe!

The plumber managed to install the new shower mixer however it looks extremely botched! Please have a look at the picture and tell me what you think.

He CHARGED me £120 for this replacement.

All he did was change the mixer without installing the new valves and cover plate which he said didn't fit.

What do you guys think?

Much thanks.

IMG_3558.jpg
 
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Also we don’t know where the op is could be London

And if the materials are in that cost etc
 
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Right guys, so I just spoke to the plumber and he explained his reason for not installing the shrouds so I hope this clears the judgement for you guys to determine whether his reasons was legitimate or not for leaving the tap in that state.

He said the reason for not installing the shrouds is because we have flexi pipes installed behind the tiles. He said if he were to install the shrouds then he would've needed to pull out the flexi pipes out of the wall which meant the tap would've dangled after he screws on the shower mixer to the pipes. So instead he left the flexi pipes in the same position as before and screwed the shower mixer directly onto it meaning there was a lack of space for the shrouds to fit but the new tap would hold firmly into place.

He also said in order to install the shrouds he would need to strip off the bathroom tiles and install copper pipes instead making the job bigger.

The key thing he mentioned is that flexi pipes were able to be pulled out the wall, surely there could've been a way around it using shower mixer valve fitting kit to hold it in place?

If not then I'm sorry to waste everyone's time on this forum and for pointing fingers at a blameless plumber.

Much thanks
 
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There you go valid point them flexis need to be replaced in my opinion at an extra cost to you or the landlord etc
 
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Firstly, thank you. It takes more b4lls to be honest than ignore

He is right. It will need to be repiped to look & work properly. TBH the original installer, no matter what they were paid should never have used flexis. They always eventually fail if exposed to higher pressures. Flexis could/should have been replaced with hard piping EDIT by original installer. .
 
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hsadat said:
Right guys, so I just spoke to the plumber and he explained his reason for not installing the shrouds so I hope this clears the judgement for you guys to determine whether his reasons was legitimate or not for leaving the tap in that state.

He said the reason for not installing the shrouds is because we have flexi pipes installed behind the tiles. He said if he were to install the shrouds then he would've needed to pull out the flexi pipes out of the wall which meant the tap would've dangled after he screws on the shower mixer to the pipes. So instead he left the flexi pipes in the same position as before and screwed the shower mixer directly onto it meaning there was a lack of space for the shrouds to fit but the new tap would hold firmly into place.

He also said in order to install the shrouds he would need to strip off the bathroom tiles and install copper pipes instead making the job bigger.

The key thing he mentioned is that flexi pipes were able to be pulled out the wall, surely there could've been a way around it using shower mixer valve fitting kit to hold it in place?

If not then I'm sorry to waste everyone's time on this forum and for pointing fingers at a blameless plumber.

Much thanks
Click to expand...

Thanks for that.

Deinitely a Repipe and use of a fast fit kit.

Your guy made best of a bad job.

Hope you get it sorted.
 
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Is it stud walls? Can you remove a bath panel? Are the hot and cold fed from under the bath? Potentially you could fish pipes up from under the bath through the wall without taking tiles off the wall.
 
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hsadat said:
Right guys, so I just spoke to the plumber and he explained his reason for not installing the shrouds so I hope this clears the judgement for you guys to determine whether his reasons was legitimate or not for leaving the tap in that state.

He said the reason for not installing the shrouds is because we have flexi pipes installed behind the tiles. He said if he were to install the shrouds then he would've needed to pull out the flexi pipes out of the wall which meant the tap would've dangled after he screws on the shower mixer to the pipes. So instead he left the flexi pipes in the same position as before and screwed the shower mixer directly onto it meaning there was a lack of space for the shrouds to fit but the new tap would hold firmly into place.

He also said in order to install the shrouds he would need to strip off the bathroom tiles and install copper pipes instead making the job bigger.

The key thing he mentioned is that flexi pipes were able to be pulled out the wall, surely there could've been a way around it using shower mixer valve fitting kit to hold it in place?

If not then I'm sorry to waste everyone's time on this forum and for pointing fingers at a blameless plumber.

Much thanks
Click to expand...


Wow. Faith in humanity restored.

Until I have to work for another landlord.
 
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Millsy 82 said:
Firstly whoever did That is not a tradesman.

Secondly if you know it's going to look that pants you either 1) refuse to fit it or say you need to do extra work or arrange to get the identical tap. 2) get the customer to agree to it before you do it.
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First sensible answer i have read to this issue.
I employ workers to do various trade work and find that in general they have a very high opinion of there value.
The quality of work is just passable.
I pay good money for a good job , is that to much to expect ?
From most replys i feel that the workers attitude to the customer is 'just be gratefull we condesended to work for you'
 
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