Drayton Wiser locking ring and collar

[dfstrottersfan]

I have just bought a new Drayton Wiser Kit 1 off the internet one of the TRVs has the collar and locking ring missing - does anyone know if it is possible to buy these? See attached photo the black and silver ring/collar are missing for the other TRV

 

[ShaunCorbs]

eBay ?

 

[dfstrottersfan]

eBay ?

The locking ring only

 

[Deleted member 120897]

If you bought it brand new then ask seller to send you one, or contact Drayton.

 

[dfstrottersfan]

If you bought it brand new then ask seller to send you one, or contact Drayton.

It's new but from a non trade vendor... They didn't use it but apparently lost these bits.... They are willing to take it back. TBF they photographed everything in the post... I just didn't realise how the valves were connected at the time

 

[ShaunCorbs]

Best option is to try and contact Drayton but they may want proof of purchase from a supplier

 

[dfstrottersfan]

Best option is to try and contact Drayton but they may want proof of purchase from a supplier

Thanks