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Discuss Hi, my nickname is Spike in the New Member Introductions area at UKPlumbersForums.co.uk.

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  1. spike210957

    spike210957 New Member

    Hi All,

    I've just started installing a kitchen hence my interest in the forum!

    The pull out kitchen tap I bought arrived this morning. A Sauber-Baden from plumbworld, nice marketing, obviously doesn't come from anywhere germanic at this price.

    The thing is that the black hose that pulls out is not installed inside the body of the tap. So it looks like I have to undo a slotted nut in the base to take the spout off in order to feed the hose through.

    Is this normally how they are supplied? If so I'm going to need a tool to undo the nut.

    all the best

    Spike
     
  2. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Any chance of a pic of said hose and connection
     
  3. spike210957

    spike210957 New Member

    Sure thing. I've raised a ticket with plumbworld be interesting to hear what they say. 20171124_120650_Film2.jpg 20171124_120521_Film2.jpg
     
  4. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    that's an odd one
     
  5. spike210957

    spike210957 New Member

    Yes it's a wrong-un they're sending me another. Not bad customer service!
     
    • Like Like x 1
  6. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Yea there's no way you could get it through as there crimped after there fed through
     
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