ideal logic 30 combi boiler F1 fault

[bodypiercedmale]

i have this boiler and have the F1 error i looked in the boiler manual on the fault and what to do.but when i open the valves blue fully and then the black slowly nothing happens no soundsof water rushing through or anything.its as if there is no pressure/water.i can remember topping up my old boiler and when opening the valves there would be at least some noise from the water entering the system at least.i can find no shut off taps to the mains other than the one that turns the water off to the sink taps.can someone please advice me as no one will come out until tuesday to look at it and we have no heating or hot water

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[quality]

post your location itmay help

 

[bodypiercedmale]

essex southend on sea

 

[mountainman]

essex southend on sea

I'm in Southend on Monday if you can't get anyone sooner.

 

[bodypiercedmale]

just read my post again i meant monday not tuesday.but thanks anyway.any idea why i cant top up the pressure from the mains?

 

[mountainman]

Could be a few things, what is your mains pressure like at the kitchen sink?
Do you live in a top floor flat?

 

[bodypiercedmale]

kitchen sinks pressure is fine and its a 2 bed house

 

[mountainman]

Sounds like a fault with the filling loop then.

 

[bodypiercedmale]

Sounds like a fault with the filling loop then.

what kind of problem?

 

[dancinplumba]

what kind of problem?

it aint working ??

 

[bodypiercedmale]

it aint working ??

open the valves to top up but nothing hapening and water should be going into the system.i have got water presure as the sink taps are working fine.

 

[garyplumb]

Is your filling loop disconnected? If so it will need re connecting. Just follow the pipe work between the two valves and make sure it is joined together.

 

[DirksPlumbing]

If your filling loop is not working then you are in a situation where fitting the filling loop right or replacing it should be done by a professional. Not so much for Gas Safety but for your own.

I have seen some attempts before with various outcomes. But if I have been called out you can imagine that none of those were good ones.
Even it seems a simple task people struggle often with understanding the pressures of the two different systems and flood their place.
Or a famous one ore the ones where the ball valve falls apart.

A question should be how has it been filled before? Last week I had one where the plumber just had fitted a second filling loop and not decommissioned the old one. Have you checked elsewhere for another one?

Where is the filling loop you are using anyway?

Edit: OK Blue and black gives it away, should be the built in one you are using.
In this case check if the braided hose is connected to both ends.

 

[bodypiercedmale]

If your filling loop is not working then you are in a situation where fitting the filling loop right or replacing it should be done by a professional. Not so much for Gas Safety but for your own.

I have seen some attempts before with various outcomes. But if I have been called out you can imagine that none of those were good ones.
Even it seems a simple task people struggle often with understanding the pressures of the two different systems and flood their place.
Or a famous one ore the ones where the ball valve falls apart.

A question should be how has it been filled before? Last week I had one where the plumber just had fitted a second filling loop and not decommissioned the old one. Have you checked elsewhere for another one?

Where is the filling loop you are using anyway?

Edit: OK Blue and black gives it away, should be the built in one you are using.
In this case check if the braided hose is connected to both ends.

ok here is the diagram from the manual for the filling loop btw this boiler was installed around 6 months ago at the most.There was no stop caps attached just the loop connected as in the picture.it states open the blue fully and then the black gradually until the pressure reaches 1.5 bar. but like i said in previous posts nothing happens i did disconnect the loop and the was water coming out but nothing with any force like i thought it should be

 

[bodypiercedmale]

here is the actual photo of the loop hope this helps