Discuss Problem fitting new ceramic cartridge in the UK Plumbing Forum | Plumbing Advice area at PlumbersForums.net

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2
Hi,
I had a leaking basin mixer tap. The Methven brand tap was leaking through the top. I was able to source 2 new replacement ceramic cartridges (1 as a spare). Both are identical to the old one. When I put either of the new ones into the tap & put it back together, the water won't turn on. There is only 1 way the cartridge can go in, so that's not the issue. As soon as I turn the tap on there is a hissing noise like the water is being shut off.
I'm trying to establish what I'm doing wrong. Surely both of the new cartridges can't be faulty ??
 
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Unlikely that both are faulty unless a bad batch. Could you be more specific on the tap model?
Hi
Thanks for replying i dont have a model number. See photos attached
 

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