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suezq
Our central heating stopped working on Friday night. The boiler is coming on then making loud knocking noises and switching off. After doing this for an hour or so the boiler goes off completely and needs re-setting.
We called out British Gas (Homecare agreement) who have told us that there must be a sludge blockage in the pipes as our boiler and pump are OK. They said we need a system flush but this can't be a Power Flush as this doesn't work on microbore systems. They want to charge £1400 for this as it will involve two people removing each radiator in turn and flushing it out. They followed this by saying that they don't recommend this course of action as our boiler is 14 years old and will soon need replacing and we should have a new boiler fitted which will incorporate a system flush.
We've put some Fernox in the tank but it hasn't made any difference so far so we're looking for advice. Should we find an independent plumber to do a Power Flush or are BG correct in saying that this won't work on our microbore system? We don't want to replace the boiler when it's working perfectly well.
We called out British Gas (Homecare agreement) who have told us that there must be a sludge blockage in the pipes as our boiler and pump are OK. They said we need a system flush but this can't be a Power Flush as this doesn't work on microbore systems. They want to charge £1400 for this as it will involve two people removing each radiator in turn and flushing it out. They followed this by saying that they don't recommend this course of action as our boiler is 14 years old and will soon need replacing and we should have a new boiler fitted which will incorporate a system flush.
We've put some Fernox in the tank but it hasn't made any difference so far so we're looking for advice. Should we find an independent plumber to do a Power Flush or are BG correct in saying that this won't work on our microbore system? We don't want to replace the boiler when it's working perfectly well.