Vaillant Ecotec vs Worcester Greenstar system boiler?

[Skiny]

Wondering which is best to go for here. Everything I read, they seem about even.

Vaillant Ecotec I'm told has a stainless heat exchanger and Worcester have far superior customer service.

Any advice on these two? :dead:

I can get the Vaillant for about £75 less than the Worcester.

 

[Howsie]

You can't fault WB's aftercare, the same cannot be said for Vaillant! Installed correctly they are both decent.

 

[Skiny]

If in terms of reliability they're about the same and the difference in heat exhanger isn't a big deal, is the £75 extra worth the extra for the customer service?

 

[Howsie]

It's worth the extra when Vaillant will try to wriggle out of the warranty due to 'sludge' in the system. If you've made you mind up on these brands then I'd plump for WB.

 

[Skiny]

Ok, great, thanks for that

 

[hammers4spanner]

Worcester for me Vaillant like to swerve warranty with silly excuses like copper to shiny

 

[Howsie]

Worcester for me Vaillant like to swerve warranty with silly excuses like copper to shiny

More tea on my keyboard now!

 

[Riley]

I do hear what people are saying but I like Vaillant and on the very very few occasions I have had to call them out there has never been any quibble. A lot of it comes down to the install yes but if it's installed properly and flushed properly there should be no issues

 

[ajr183]

Veissmann:wink:

 

[Howsie]

Veissmann:wink:

Unhelpful and not the most informative of first post.