Any experiance with claiming on liability insurance?

[Ray Stafford]

Ray will know more than me!

Probably not Billy. We don't often claim on our PL. We get some employers liability stuff, but most of our insurance risk is in vehicles, stock and buildings.

 

[Killy Bing]

Don't jinx us....

You need a photo for your ukpf account!

i'll get a suitible mugshot tomorrow...

 

[IDCHAPPY]

Sounds like you weren't to blame dude, any increase in pressure can lead to occasional problems like you warned them of

 

[Ray Stafford]

Disclaimers don't actually help very much in court. If the judge thinks your punter's statutory rights are at stake, all the disclaimers in the world won't make a difference. Similarly if the judge decides you aren't to blame, then the absence of a disclaimer won't hurt.

Their greatest value is in making the customer understand the reality of the situation BEFORE it happens, so that they are more understanding if the worst happens, and so they don't get wound up by family members or the bloke down the pub into making a silly speculative claim.

 

[Roger Welton]

At the end of the day, when you convert to a pressurised system you are never going to replace every joint / washer / piece of pipe, nor would it be feasible to try and do so. I would probably have made a good will gesture (without prejudice is the legal mumbo jumbo) of repairing the leak but making good any damage deff not.

 

[Chalked]

If your on good terms. Why don't you ask them to claim on their insurance and as a good will you will pay their excess.
This would be fair and cheaper for you.

 

[Kev the gas]

I know , the issue is that I connected the hw supply from the combi to the pipe about 1 metre away from the fitting and the ex mechanic customer muted that I probably disturbed the connection which while possible can't be the whole reason as was fine when I left. They are genuinely nice people but feel a bit stuck on this to be fair.

I wouldn't worry about the fact he is an ex mechanic.
How many times would he have quoted to fit "A" then found that "B " broke whilst doing so.
Sh.t happens and they need to get on with it, you did the right thing going out tonight foc.

 

[Ermintrude]

Repair ceiling at cost and just wright it off as mistake. Mop your tears up with a mcdonalds tomorrow morning.

 

[lame plumber]

personally I would not have even mentioned my insurance liability as that can be taken as admiting your at fault! I'd have done the repair and charged a cheaper rate, as if it wasnt leaking when you left and it took 6 weeks to leak how can that be anything to do with you?

 

[vern]

personally I would not have even mentioned my insurance liability as that can be taken as admiting your at fault! I'd have done the repair and charged a cheaper rate, as if it wasnt leaking when you left and it took 6 weeks to leak how can that be anything to do with you?

My pal has had a few flexi's go on the hot after combi upgrades, he charges them, then passes them a mate who does our plastering etc lol