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I’m a multi skilled maintenance engineer, so isolating the shower isn’t an issue and I’ll just turn the water mains off. As to plumbing I don’t have a clue hence why I’ve asked for advice on here firstI think that your cold water feed could be blocked,your inlet will have a filter in it .
i am not willing to tell you what to do as it will invole electrics water shut off poss remove unit. etc.
please get plumber/sparky for your safety,