Burst pipe in my flat

[Colalok2002]

I have currently had a burst pipe in my flat, I was going away for a long time and I was trying to turn off my main water supply for the flat. I have a unvented cylinder system.

First, I turned off the switch for the cylinder, then I turn the handle of the three shutoff valves (one is above the cylinder), but after a few hours I was told that one of the pipe bursted....

I just want to know why and what did I do wrong.....

 

[Christopher buzzard]

Do you have any photos of the cylinder cupboard?

 

[ShaunCorbs]

Guess you didn't turn the mains off

 

[Colalok2002]

This is the picture of the cupboard, the red lever i turned off

 

[ShaunCorbs]

Left brass stop tap is your mains stop tap

 

[Colalok2002]

Oh i see.....

 

[ShaunCorbs]

You probably won't of been able to turn it any way very stiff need tools

 

[Colalok2002]

Yea it is stiff indeed, so.... turning off the red levers but not the main caused the burst?

 

[ShaunCorbs]

prob wont turn the hot water off but it could of been a heating system leak without knowing hard to say

 

[Colalok2002]

I see, thx a lot man

 

[snowhead]

It's unlikely that turning those valves off have caused a leak but there would need to be more information as to exactly what and where the leak was.
Are you going back or is someone sorting it out, get pictures of the location of the leak if you can.

 

[WC1]

If your plumber is reputable he'll be able to talk to you what happened and how you can stop it happening again. Do aks him and do let us know what he says. Wc1

 

[Scott_D]

What do the labels on the red handles valves say?

 

[Colalok2002]

They say “cold shutoff” “hot shutoff” anf “hot water shutoff”