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Discuss Commissioning paperwork in the Gas Safe Register Forum - Public Forum area at

  1. Matchless.plumb

    Matchless.plumb Trusted Plumber Top Contributor!!

    I would definitely do all the later work as mentioned many times above but also too claims court. It works very well, it's very fast problem solving. If you have got everything in writing or via email or text messages than you are on the safe side. Once they receive the first letter from a claim court they'll start trying to look for a negotiation out of the court. But make sure you've got more things to proof than them because they only judge on who can proof more. But you also could call the citizens advice bureau and ask them what steps you should go.
  2. Percy84

    Percy84 GSR

    That's the thing I was worried about. If he does that I've basically got nothing to use against him. Is it easy for the landlord to just request a duplicate copy?
  3. oz-plumber

    oz-plumber Plumber

    Start from the beginning:

    1- Did you provide a written formal quotation for the works?

    2- Did you inform the Landlord of the tenants requests due to start times?

    3- Has your price changed from the original quoted price due to requiring 2 men to do the works without informing Landlord?

    4- Has your price changed due to the tenant requirements without informing Landlord?
    • Like Like x 2
  4. jtsplumbing

    jtsplumbing Plumber GSR

    Just register with GS , but don't register boiler with Vokera, that way he wont get the extended warranty, That's down to owner to do anyway.
  5. Percy84

    Percy84 GSR

    Yes I supplied a quote initially which included 2 men for 2 days.
    I rang the landlord on the first day telling him the tenant wasn't being reasonable with working hours.
    The original quote was for 2 days but with the tenant being unreasonable with working hours and then one day informing me he was running late in the morning but actually calling me a 2.30 in the afternoon to say he was back. I basically lost a full day waiting for the tenant to be at the address.

    I informed the landlord that there would be 1 extra days labour due to the tenant messing around and the flue which the landlord had already purchased along with the boiler was incorrect.

    I even took a 4th day to go back and finish the commissioning which I didn't charge for.
  6. Percy84

    Percy84 GSR

    I'm sure he could just request a copy of the benchmark and just register the warranty himself though once gas safe have it.
  7. jtsplumbing

    jtsplumbing Plumber GSR

    He could but most customers forget to do it, that's why I register boilers for them, + if you belong to there loyalty scheme some register with GS for you FOC + you get your reward points/money
  8. Percy84

    Percy84 GSR

    He won't forget. He's a penny pinching landlord that apparently has 40 houses so he probably knows exactly what he's doing. After doing the work I've heard nothing but bad reports about him. He's tried telling me he gets a boiler swapped and commissioned in half a day.
  9. jtsplumbing

    jtsplumbing Plumber GSR

    Think you are just chasing mist on this one ! get what you quoted for & walk away, mark it down as a learning curve , if he asks again tell him to use the Co that does it in half a day, you can bet he will stich up some one else on next job
    • Agree Agree x 1
  10. Percy84

    Percy84 GSR

    I'd be happy if he just payed what I initially quoted really and at least get some money back.
  11. lisawig81

    lisawig81 New Member

    From a contractual point of view, he should pay what was initially quoted, regardless of any further works, this guy sounds like your typical tight fisted landlord. Don't back down, get the money you are owed. Keep sending him invoices for the outstanding amount, look into a debt collection company for enforcement. Not sure how that works for self employed. At least you know for next time! Good Luck!
    • Agree Agree x 2
  12. hammers4spanner

    hammers4spanner Plumber GSR

    I get this on occasions sometimes depending on who it is depends on what i do . Tenants from experience are usually a nightmare anyway .
    Never go cheap for a landlord stuff um
  13. Percy84

    Percy84 GSR

    Update on this guys. Still not been paid and I've still not sent the commissioning paperwork off (still well within the 30 days). But I've been asked to go back and look at the boiler by the landlord because there is apparently a leak on the boiler now. I know for definite there were no leaks when I filled it and no leaks when I commissioned it. I've agreed to go and take a look but I was wondering if while I'm there i can cap the gas supply and say the boiler isn't safe as it isn't commissioned?
  14. stani

    stani Plumber GSR

    If he's not paid you, go back take your boiler home with you.
    • Funny Funny x 1
  15. scott_d

    scott_d Plumber GSR

    Meet him there, see the cash first then fix and take it home.
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