Discuss do a favor so everyone can whine at you in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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Puddle

Got a moody message from a landlord asking if I had broken the down stairs w/c when I did a boiler change the other day,or turned a power switch off to saniflow,as now not working and tenants screaming because can not use

I rang back up and explained I had not broken it but fixed it

After I had finished boiler,I had a wee and flushed,what a racket,like a jack hammer going,as you have guessed,ball valve washer was problem,just replaced and all nice a quite,never thought any thing about it as no one in,just left

Apparently it had been like that since landlord bought house 4 1/2 years ago and he had assumed it was a saniflow fitted

Once tenants found out that they could have quite w/c and flush without the hammering sound around the house after being there a year ,you would think they would be happy but no, now they think they should have compensation for having had to live with it,now landlord says I should have left as was,until new tenants moved in
Some times you just cannot win

Do'nt know if I should invoice extra for it,just to wind him up more,maybe wait till boiler change payment sorted first :)
 
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Know wnat you mean puddle.

Went to fit a sink for a joiner guy I know, the other day.System was combi.Shut off water to the boiler to do the job, and noticed f22(vaillant) flashing.Thought while i am stood right in front of boiler, I would top it up for the custard.Does job goes away..everyone happy.

Get a phone call that evening from a very irate homeowner.
"why did you top up my boiler?"
because it was low.
"I leave it that way on purpose so that my wife cannot put the heating on while I am out"

I could not believe my ears.

There are no pleasing some people.
 
you could tell him the damage he is doing to his system then
 
Was doing a boiler and saw customer nip out back door and lift push fit waste pipe upwards,wondered what he was doing,found pop up waste broken on bath,so when he wanted to fill,nipped outside,rain or shine,raised waste pipe up out side,then lowered to empty :)
Gave him a plug as a present,happy at the time,rang up a few weeks later and complained it was letting by slightly,think he thought I should go back and fit new pop up free for him,phone went dead for some reason :p
 
PLUMBING LESSON 1:

Never never never, do a bit of work as a favour! It is always going to bite you in the bum.

Charge the *******s for everything. If you do it for free, they will hold you responsible.

Psycology Lesson 1:

The type of customer who expects something for free, is usually a tosser. Any reasonable person EXPECTS to pay something.

Always be suspicious and expect the worst if you witneess the following:

- customer indicates that they want something doing for free.

- customer moans, before the job starts.

- customer is rude.

- the customer talks about doing plumbing themselves (warning bell!)

Always make sure everything is in writing. Last customer I had moaned beofre the job started. I thought here we go this one is trouble. Demanded 100% materials 50% labour before I started.

Lo and behold! - the basterd doesn't want to pay the whole bill, when the job is done . . . .
 
You woud have problems at our house,my lass moans at everything outside the bedoom!! :D
 
Know wnat you mean puddle.

Went to fit a sink for a joiner guy I know, the other day.System was combi.Shut off water to the boiler to do the job, and noticed f22(vaillant) flashing.Thought while i am stood right in front of boiler, I would top it up for the custard.Does job goes away..everyone happy.

Get a phone call that evening from a very irate homeowner.
"why did you top up my boiler?"
because it was low.
"I leave it that way on purpose so that my wife cannot put the heating on while I am out"

I could not believe my ears.




There are no pleasing some people.

Got a phone call at 9pm last night from this same guy.Apparantly he was doing some prep work for the plasterer who was coming today.He had drilled through the hot and cold water pipes...how? who the hell knows.

Anyway wanted me to go round last night to sort it out.

I love it when you have the power of saying......NO.
 
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