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Can anyone please suggest how I can identify the make and model of the valve by the picture. It is circa 15 old.
 

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If it’s branded, I would expect it to usually be on the chrome collar/wallplate. It could be that it’s underneath the gubbins, eg, on the cartridge, or concealed valve.
 
If you get the handles and cover plate off, send a photo of the valve in the wall.
Often the same valve can have literally dozens of handle options- which we won’t recognise- but the valve will be common to them.
Post up a photo of inside.

It could be a hansgrohe ibox?
 

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Sebastian T
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