Plumber Charging For Estimate!

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Plumber Charging For Estimate!

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Hi Simon good to see u again, The threads seems to have vanished as i replied to that thread and its not under my profile so not sure mate,,,,,
 
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Allright Kris. You must be flogging on.

Aye I had an email about a reply but it said invalid link. Must have been deleted.
 
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Sometimes it is necessary to charge for estimates.

We had to camera a drain at a youth hostel to see what / where the problems were.
I said we were not prepared, nor able to provide a costing without having some basic idea of what repairs are needed and there would be a charge for doing the investigations.

They paid for the camera investigations and the report and then handed it to another mob who priced the works.
 
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I don't charge for quotes but from what I remember he didn't get a quote rather a diagnostic for a boiler fault so I would charge for that.
 
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R.Oak said:
Do you guys charge for estimates?
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Only if either, already provided an estimate and its a substantial change or there needs to be some investigation needed before estimating.

If an estimate is more than 300 or 400 then I tend to add a bit on which covers any time spent looking and pricing.
 
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I never charge for estimates unless it's a job that's already mine and I've started the work and came accross a problem and I've given the customer an estimated cost to continue but the time taken to do an estimate I never charge for.
 
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i'm going to charge customers for calling me soon if they keep taking up my time and anoying me to go out and quote a tap change...
thinking 0845 @£1 a minute
 
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REDSAW said:
i'm going to charge customers for calling me soon if they keep taking up my time and anoying me to go out and quote a tap change...
thinking 0845 @£1 a minute
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I lost a job last week because of that. Customer wanted me to meet her at rented property to look at leaking bath tap then provide a written quote. I suggested that as I carry the necessary, we could meet, agree a price and do the work there and then. She said my "terms and conditions" were too strict!! I mean seriously? A quote for a pair of tap washers?!
 
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PS - where DID that thread go? All seemed civilised and polite to me? Were there ructions later on in the thread? A pity, because I thought it was giving customers an insight into how much "free" quotes and estimates actually cost us...
 
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Masood said:
PS - where DID that thread go? All seemed civilised and polite to me? Were there ructions later on in the thread? A pity, because I thought it was giving customers an insight into how much "free" quotes and estimates actually cost us...
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I dont think custards are bothered how much it cost us to quote, been to quote loads of jobs then found out im quote number 5 or 6!!
 
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Ch4 plumbing said:
I dont think custards are bothered how much it cost us to quote, been to quote loads of jobs then found out im quote number 5 or 6!!
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I have heard of people getting as much as 13 estimates for a new heating system! Mental & they really haven't a clue what materials they are getting, or what the workmanship is going to be with each firm! Time wasters.
I had a phone call a while back on a Sunday from a lady asking for a new condensing oil bolier. She seemed to know too much about it & said she had got other quotes. I ignored her request as phoning me on a Sunday after getting other prices is already annoying me.
 
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Masood said:
PS - where DID that thread go? All seemed civilised and polite to me? Were there ructions later on in the thread? A pity, because I thought it was giving customers an insight into how much "free" quotes and estimates actually cost us...
Click to expand...

I would think croppies pressed the red button and closed it. He's on call so he's a bit volatile at the moment!
 
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nothing to do with croppie i think, when threads or posts are deleted they are still there just hidden from view. this one has gone completely, only admin could do that
 
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The guy was a complete moron, wouldn't listen to anything and would only listen to what he wanted to hear.
 
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Some people like to play keyboard warriors that`s why if I`m in a thread and it`s going around and around I bail out.
 
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i charge for estimates if the customer needs a written one for insurance work and promise to take it of the bill if i get the work as half the time they just want quotes so there mate can do it
 
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I have to say I would love to charge customers who ring up and ask the price of a product that is in our price list. We spend a friggin' fortune printing pricelists and posting them out (over 100,000 per year in total) and people can't be @rsed to look up the price of WB 24i Junior. Which has been on the same page for years.

We all have our crosses to bear! :)
 
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Ray Stafford said:
I have to say I would love to charge customers who ring up and ask the price of a product that is in our price list. We spend a friggin' fortune printing pricelists and posting them out (over 100,000 per year in total) and people can't be @rsed to look up the price of WB 24i Junior. Which has been on the same page for years.a
We all have our crosses to bear! :)
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Calm down Ray. When I rang you last week about the WB Junior boiler, I was at customers who wanted a quote. Sorry. It wont happen again
 
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Masood said:
I lost a job last week because of that. Customer wanted me to meet her at rented property to look at leaking bath tap then provide a written quote. I suggested that as I carry the necessary, we could meet, agree a price and do the work there and then. She said my "terms and conditions" were too strict!! I mean seriously? A quote for a pair of tap washers?!
Click to expand...

Then your probably aswell to give her a miss anyway !!
 
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