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Chalked, thank you for your comments. I’ve actually reached a compromise with the company and largely based on the feedback I had from this forum. I used the info to pursue it with help from Citizens Advice and specifying the Consumer Rights Act 2015 and my right to expect work to be done with reasonable care and skill.
I’m going to buy an appropriate pump that will give improved water pressure to the kitchen and bathroom and the company have agreed to install it (they initially proposed providing and installing a micro pump under the kitchen sink).
I’m genuinely grateful for the support I received on this forum!
I’m going to buy an appropriate pump that will give improved water pressure to the kitchen and bathroom and the company have agreed to install it (they initially proposed providing and installing a micro pump under the kitchen sink).
I’m genuinely grateful for the support I received on this forum!