TAS2000SR Flow Rate Dial not working

[Kenny Worth]

Hi I've just purchased a TAS2000SR but once connected the flow rate dial doesn't seem to change the flow at all. Its completely the same no matter which way the dial is turned.

The only difference to my old AS2000XT is that I've located the new one TAS2000SR ~2m further away on the opposite wall. Would the distance from the hot water cylinder make the difference?

 

[Ric2013]

In theory it shouldn't, unless the 2m extra pipe is extremely restrictive e.g. you've run it in 8mm or something weird.

 

[John.g]

It may require the removal of the front cover and ensuring that the flow and temperature knobs are correctly lined up.