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Deleted member 120897
You need to find the wiring center and put the heating on.
Then find the live from the thermostat to the brown wire for the heating motorised valve, test (on voltage ac) between neutral/earth and the brown (live) and the reading should be 240vac or close to it. If that is good then proceed to test between neutral/earth and orange and should have 240vac.
If you don’t get 240vac on the neutral and brown, then it could be a dead room stat.
Then find the live from the thermostat to the brown wire for the heating motorised valve, test (on voltage ac) between neutral/earth and the brown (live) and the reading should be 240vac or close to it. If that is good then proceed to test between neutral/earth and orange and should have 240vac.
If you don’t get 240vac on the neutral and brown, then it could be a dead room stat.
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