Discuss Water softener - new build flat - unfamilar pipe layout in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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I've just moved into a new build flat, and am looking at getting a water softener installed. I don't have enough space under my sink, but I'm not that fussed about having a drinking water tap, so I was looking at maybe putting it in the utility cupboard.

However, my understanding with water softeners is that *usually* they are connected at the mains, and then the softened water is passed to the boiler, etc. However, in my utility cupboard, I can see the cold mains feed - but am confused as there seems to be a separate hot feed.

Photos are below - could someone more knowledgeable/experienced than me clarify? The pipes that go off to the right look like they go into the under floor heating.

I do believe there maybe some sort of communal water heater, which would explain it. But does this mean I can't have a water softener? Or if I do, it will only soften the cold water

Any help would be appreciated!

IMG_4186.jpg IMG_4187.jpg IMG_4188.jpg
 
Your mains water is there blue lever valve left side
 
Hi Shaun - yeah I realise that, but is this what feeds the hot water too? I may be wrong but is the hot feed coming from elsewhere?

It’s fed from the black box (hiu) unless you have a cylinder in your flat ?
 
It’s fed from the black box (hiu) unless you have a cylinder in your flat ?

Nope, no cylinder in my flat. If it comes from the HIU, does that not mean the hot water comes from elsewhere? ie: not from my cold mains, and can't be connected to a water softener?

Apologies if confusing - I'm not 100% sure what a HIU does? I'm assuming there is a communal boiler somewhere in the building and that's where my hot water comes from?
 
Hiu will supply your hot water and ch from a main set of commercial boilers
 
The HIU (heating interface unit) acts as a heat exchanger between you and the communal heat source. I would be very surprised if the communal side wasn’t well with filtration etc. I don’t see why you can’t fit a water softener where the main enters your property.
 
The HIU (heating interface unit) acts as a heat exchanger between you and the communal heat source. I would be very surprised if the communal side wasn’t well with filtration etc. I don’t see why you can’t fit a water softener where the main enters your property.

Thanks OffshoreGas. I think the fact it's called a heat exchanger is what is confusing me. Is it literally a mechanism for transferring heat from one system to another (ie: the heat is used to warm up the cold water from my mains feed)? Or does it mean the heated water comes into my property, separately from my cold mains feed?
 
That’s what’s inside

From the top left

1st pipe common return
2nd pipe common flow
3rd pipe eg top right set cold water in
4th hot water out
Bottom pipes

Left heating flow (out)
Right heating return (in)

81C4DC52-D1D1-4C4E-8B22-7A3918D041CE.png
 

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