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What is your quote success rate? Does it ebb and flow over the year or stays faitly constant?
Has it improved over time?
Has it improved over time?
Discuss What is your quote success rate? in the Plumbing Jobs | The Job-board area at PlumbersForums.net
Its a self inflicted wound.I think he's still just salty coz some lads didn't get back to him. Some people tend to take it badly sometimes.
Also I'm not sure this thread is doing us all any favours .
I have no idea what that means, however if you bump into someone accidentally you instinctively apologies, that is common courtesy.As an independent adult, if I have the misfortune to meet someone I dislike and don't want to deal with then I just get on with my life. End of.
I give them full information, assist with site survey, what more can I do? I tell them price is not the main priority, a quality job is, I m sat here with 5 to 6. K cash. I don't understand, why travel and spend time doing a site survey then not having the courtesy to contact the customer even if its just to say sorry can't help you, whats so difficult about that?
I got on really well with all the guys that came, spent time chatting about the industry etc, whether they like me or not is irrelevant as far as I'm concerned,Not if i definitely disliked them.
Don't like where this is going. Id like to help customers get quotes and good contractors get work.
Have a look and tell me what you think:
Some thoughts on how to get a quote from a contractor
I got on really well with all the guys that came, spent time chatting about the industry etc, whether they like me or not is irrelevant as far as I'm concerned,
I don't want to marry them or bare their children, I just want a heating system installed, I understand you don't like where this is going but the sad fact is that because of the nature of the business, I e one off installs people get away with this sort of behaviour.
I know I will be kicked off this forum because I have highlighted and unpleasant subject but to be honest I don't care, I have to tell it like it is.
Anyway your not alone, I'm on another plumbing Forum who have the same issues.
So presumably you would tell them straight away, to their face that sorry you can't help them on this particular occasion?Whether they like you is really important. I choose who I work with and choose not to work with people I dislike.
Please read previous quotes.Have you tried following up ?
And aslong as you respect others and there views and in tern they respect yours no you won’t
Did you say you wanted to keep any scrapPlease read previous quotes.
I will take up carpets, move furniture etc, we were even prepared to move out to a hotel to give them a clear run, no interference or people in the way, what more can I do, hold their hands?
And there you have it.Did you say you wanted to keep any scrap
?And there you have it.
Not everyone is built that way.So presumably you would tell them straight away, to their face that sorry you can't help them on this particular occasion?
Or a phone call, text, carrier pigeon?
And there you have what?And there you have it.
ItAnd there you have what?
NoHave you tried Allen hart ?
I have to confess that I am guilty of being asked to quote, visiting clients to carry out a survey, and then simply not having the time to get back to those clients in good time. I always say to the clients as I am leaving,No I am just a normal customer / consumer. My initial question was why would a tradesman take the time to come out to quote for work and then not quote - not happened to me before.
Which then lead me onto this question which I thought was interesting.
But the problem is somebody with no qualifications will fit it for that money do a bad job and give us all a bad nameKey thing for me is, does the customer have a figure in mind that is realistic. If they say 4k and it would only be 3k then I am honest and come in at what it works out at. If they say 2k and it's gong to be 3k then I tell them 2k is not enough and give them a bit of a loaded man maths figure of between x and y. See their reaction as some people want it done for peanuts. Example had a woman on phone who wanted a fully tiled walls and floor, new celing with lights, new everything Inc a new shower enclosure thought it would be 1500 quid supplied and fitted!!?? Did not quote told her it would be mote than that but gave no price. My customers are usually spending about 1500-2000 on materials at least. So 1500 supplied and fitted is not doable. Not worth visiting, waste of her and my time. Also got other wages to pay too for chippie, spark..
I will admit it is common courtesy to contact a potential customer, even by text, just to say I am not interested, too busy, etc.
But also applies to potential customers to contact me to say they have decided to accept another quote etc.
It would be nice if customers said they just wanted to check their plumbers price and not say I want the cheapest lpg combi so I spent 2 hours phoning round getting prices sent the quote out, phoned to make sure they received it (not chasing the job up just making sure I posted it to the right address) then for her to say oh do you know ed I am getting him to do it but I needed 3 quotes so asked you.
Oh thank you very much for wasting 3 hours of my life for no reward that's fine i mean how many people like actually getting paid for their work!!!
Depends how you sell the boiler you favour to them
It would be nice if customers said they just wanted to check their plumbers price and not say I want the cheapest lpg combi so I spent 2 hours phoning round getting prices sent the quote out, phoned to make sure they received it (not chasing the job up just making sure I posted it to the right address) then for her to say oh do you know ed I am getting him to do it but I needed 3 quotes so asked you.
Oh thank you very much for wasting 3 hours of my life for no reward that's fine i mean how many people like actually getting paid for their work!!!
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