What is your quote success rate?

[Justice League]

What is your quote success rate? Does it ebb and flow over the year or stays faitly constant?

Has it improved over time?

 

[Riley]

85- 90%

 

[WC1]

I always seem steadily successful in getting work I don't really want

 

[Sharp Point]

Mmmm

Justice league, can I ask why you’re curious about this? A recent question you asked, was about is it normal to leave a customer hanging regards quoting for a new boiler in a new location.
You’re not from a surveying/ data company are you?

 

[ShaunCorbs]

atm around 50% somtimes 40%

 

[Millsy 82]

I'm not the cheapest and that's all people seem to want round me at the moment. So not many.

 

[ShaunCorbs]

I'm not the cheapest and that's all people seem to want round me at the moment. So not many.

same as us then got told too expensive for a kitchen tap at £200 total includes a bristan tap coming out at just over the £100 mark

 

[townfanjon]

Hardly quote at all , mostly estimate .

 

[Harvest Fields]

same as us then got told too expensive for a kitchen tap at £200 total includes a bristan tap coming out at just over the £100 mark

I’ve had the same. But to be fair the kitchen is coming out soon.

 

[Justice League]

Mmmm

Justice league, can I ask why you’re curious about this? A recent question you asked, was about is it normal to leave a customer hanging regards quoting for a new boiler in a new location.
You’re not from a surveying/ data company are you?

No I am just a normal customer / consumer. My initial question was why would a tradesman take the time to come out to quote for work and then not quote - not happened to me before.

Which then lead me onto this question which I thought was interesting.

 

[Welder]

85- 90%

I would be concerned if my rate were that high Riley. That should only happen if you are far too cheap, you live on a remote island where you are the only choice or the others are Sweeny Todd Plumbing ...

 

[Riley]

No a lot of it is because I am trusted through a letting agent where I am quoting for a large number of landlords who have faith in the service provided by the agent and their contractors

 

[Welder]

No a lot of it is because I am trusted through a letting agent where I am quoting for a large number of landlords who have faith in the service provided by the agent and their contractors

Best possible answer

Just don't put all of your eggs in one basket...

 

[Riley]

Ha ha. Like Stella I’m reassuringly expensive

 

[Sharp Point]

Ha ha. Like Stella I’m reassuringly expensive

I’ve started drinking SAN Miguel, just as nice and more alcohol

Lots cheaper

 

[sammathias]

Hardly quote at all , mostly estimate .

Estimate then add a load of extra on top for unseen problems. I like it

 

[Justice League]

Estimate then add a load of extra on top for unseen problems. I like it

I think that would lead to upset customers who dont know the difference between a quote and estimate.

I'm not the cheapest and that's all people seem to want round me at the moment. So not many.

How do you know you are not the cheapest? Have they actually said that.

 

[Millsy 82]

Ha ha. Like Stella I’m reassuringly expensive

And full of chemicals?

 

[Welder]

Ha ha. Like Stella I’m reassuringly expensive

... and still sh1te

 

[rpm]

There is something "not right" about this thread and @Justice League as said before it could be a survey type thing, just don`t understand why they keep asking these questions and their reasons don`t stack up.

 

[WC1]

I think he's still just salty coz some lads didn't get back to him. Some people tend to take it badly sometimes.
Also I'm not sure this thread is doing us all any favours .

 

[Sharp Point]

. and still sh1te

We’re all entitled to our opinion.

 

[Welder]

We’re all entitled to our opinion.

Just joshing. I believe it's referred to as 'banter' (or bantz for the diklexik) by those under 63 years of age

 

[tomplumb83]

Im guessing as i dont actually know the plumber in question nor the job....
But I'd imagine all the possible reasons boil down to the fact the plumber doesn't like you
We have a choice in life as well, no matter how needy for work we may be.
Don't worry though, plenty more plumbers out there.
Be nice and you'll score

 

[alan48]

Ha ha ha
I would love to have a quote, estimate or just someone to do the f*ing job.
Had 3 out to look at the job so far not one bothered to get to me.
I can seem why BG do so well.
Furious, would never happen on the commercial side, I had 30 odd years would not have lasted six months carrying on like this lot, so unprofessional.

 

[Welder]

Ha ha ha
I would love to have a quote, estimate or just someone to do the f*ing job.
Had 3 out to look at the job so far not one bothered to get to me.
I can seem why BG do so well.
Furious, would never happen on the commercial side, I had 30 odd years would not have lasted six months carrying on like this lot, so unprofessional.

A question for you. What percentage of responsibility do you take? After all, you are the common denominator in these interactions. #JustAsking

 

[Kwok wong]

80%

 

[alan48]

A question for you. What percentage of responsibility do you take? After all, you are the common denominator in these interactions. #JustAsking

I give them full information, assist with site survey, what more can I do? I tell them price is not the main priority, a quality job is, I m sat here with 5 to 6. K cash. I don't understand, why travel and spend time doing a site survey then not having the courtesy to contact the customer even if its just to say sorry can't help you, whats so difficult about that?

 

[WC1]

I started another thread on how to get a quote because obviously something is going wrong when guys come out to look and don't come back with any kind of quote:
Some thoughts on how to get a quote from a contractor

 

[alan48]

I started another thread on how to get a quote because obviously something is going wrong when guys come out to look and don't come back with any kind of quote:
Some thoughts on how to get a quote from a contractor

Agree.

 

[alan48]

I think he's still just salty coz some lads didn't get back to him. Some people tend to take it badly sometimes.
Also I'm not sure this thread is doing us all any favours .

Its a self inflicted wound.
Common courtesy to reply even if its a no sorry can't help you.

 

[WC1]

As an independent adult, if I have the misfortune to meet someone I dislike and don't want to deal with then I just get on with my life. End of.

 

[alan48]

As an independent adult, if I have the misfortune to meet someone I dislike and don't want to deal with then I just get on with my life. End of.

I have no idea what that means, however if you bump into someone accidentally you instinctively apologies, that is common courtesy.

 

[WC1]

Not if i definitely disliked them.
Don't like where this is going. Id like to help customers get quotes and good contractors get work.
Have a look and tell me what you think:
Some thoughts on how to get a quote from a contractor

 

[Justice League]

I give them full information, assist with site survey, what more can I do? I tell them price is not the main priority, a quality job is, I m sat here with 5 to 6. K cash. I don't understand, why travel and spend time doing a site survey then not having the courtesy to contact the customer even if its just to say sorry can't help you, whats so difficult about that?

I have experienced something similar.

 

[alan48]

Not if i definitely disliked them.
Don't like where this is going. Id like to help customers get quotes and good contractors get work.
Have a look and tell me what you think:
Some thoughts on how to get a quote from a contractor

I got on really well with all the guys that came, spent time chatting about the industry etc, whether they like me or not is irrelevant as far as I'm concerned,
I don't want to marry them or bare their children, I just want a heating system installed, I understand you don't like where this is going but the sad fact is that because of the nature of the business, I e one off installs people get away with this sort of behaviour.
I know I will be kicked off this forum because I have highlighted and unpleasant subject but to be honest I don't care, I have to tell it like it is.
Anyway your not alone, I'm on another plumbing Forum who have the same issues.

 

[WC1]

Whether they like you is really important. I choose who I work with and choose not to work with people I dislike.

 

[ShaunCorbs]

I got on really well with all the guys that came, spent time chatting about the industry etc, whether they like me or not is irrelevant as far as I'm concerned,
I don't want to marry them or bare their children, I just want a heating system installed, I understand you don't like where this is going but the sad fact is that because of the nature of the business, I e one off installs people get away with this sort of behaviour.
I know I will be kicked off this forum because I have highlighted and unpleasant subject but to be honest I don't care, I have to tell it like it is.
Anyway your not alone, I'm on another plumbing Forum who have the same issues.

Have you tried following up ?

And aslong as you respect others and there views and in tern they respect yours no you won’t

 

[alan48]

Whether they like you is really important. I choose who I work with and choose not to work with people I dislike.

So presumably you would tell them straight away, to their face that sorry you can't help them on this particular occasion?
Or a phone call, text, carrier pigeon?

 

[alan48]

Have you tried following up ?

And aslong as you respect others and there views and in tern they respect yours no you won’t

Please read previous quotes.
I will take up carpets, move furniture etc, we were even prepared to move out to a hotel to give them a clear run, no interference or people in the way, what more can I do, hold their hands?

 

[Scott_D]

Please read previous quotes.
I will take up carpets, move furniture etc, we were even prepared to move out to a hotel to give them a clear run, no interference or people in the way, what more can I do, hold their hands?

Did you say you wanted to keep any scrap

 

[alan48]

Did you say you wanted to keep any scrap

And there you have it.

 

[rpm]

And there you have it.

?

 

[Harvest Fields]

So presumably you would tell them straight away, to their face that sorry you can't help them on this particular occasion?
Or a phone call, text, carrier pigeon?

Not everyone is built that way.

 

[Harvest Fields]

And there you have it.

And there you have what?

 

[Best]

I will admit it is common courtesy to contact a potential customer, even by text, just to say I am not interested, too busy, etc.
But also applies to potential customers to contact me to say they have decided to accept another quote etc.

Reasons why I do not quote or contact some people are, -

Time passes because I am busy and I sometimes get embarrassed to contact the person,
or
I get a lot of work elsewhere before quoting,
or
I discover they are getting other quotes,
or
I think the person is dodgy,
or
They are attempting DIY work, or involving cowboy trades,
or
Job site/property is filthy,
or
Existing plumbing to remain is shoddy or dangerous.

I find it strange that many people outside the building trade will choose the best job they can get for themselves, often leaving good jobs just to take a slighter better job, (easier or better paid perhaps).
Yet they wonder why plumbers and other trades do the same!

Got to remind people that we might not actually need their job or their money.

 

[Scott_D]

And there you have what?

It

 

[Justice League]

So I have called 5 engineers, so far only one has quoted and that was on the spot.

The other four have not replied, one I liked I need to call back but he did say he was booked up.

So its no wonder that the online service to get a boiler installed is getting so much attraction and ratings.

 

[ShaunCorbs]

Have you tried Allen hart ?

 

[alan48]

Have you tried Allen hart ?

No