Wirquin toilet flush button loose issue

[Calibre500]

Hi. I have a Wirquin back-to-the-wall toilet and has only been fitted a few weeks ago. Even at the time the plumber found it weird that the button actually sits above the cistern and not flush inside like they normally are. He tried but it was just too big to fit inside. Anyway, its slowly been coming loose and now you can lift it up a few cm which shows you how loose it is. I've not had anything to do with these flush button toilets so didn't want to damage anything hence asking for advice on how to take lid off the cistern and tighten the button. Many thanks.

 

[Calibre500]

Here are some images which might give a better idea as to my problem.

 

[Chalked]

Hi
It will fit inside the hole if you remove the outer shroud.

 

[Chalked]

Like this:bulb2:

yoir plumber should have known better!:rolleyes2:

 

[Calibre500]

Have got another issue now. The toilet is now continuously letting water flow into the pan without stopping. If I pull on the plastic (3rd image) with the cross or X the water stops but let it go and water continues as that slowly drops.

I've taken a few more images. Toilet now out of commission so any advice to resolve quickly much appreciated let me tell you. Cheers.

 

[Chalked]

Have got another issue now. The toilet is now continuously letting water flow into the pan without stopping. If I pull on the plastic (3rd image) with the cross or X the water stops but let it go and water continues as that slowly drops.

I've taken a few more images. Toilet now out of commission so any advice to resolve quickly much appreciated let me tell you. Cheers.

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You are joking?..

How did you manage to put that flush valve in upside down!:sosp:

 

[JCplumb]

I answered his question, then took a proper look at that pic. Hehe, it is upside down too

 

[Calibre500]

When I took the lid of, the valve was already in that position so as I'd never opened a flush button cistern, assumed it was that way. Having looked at it closer realised the big rubber ring should be at the bottom and managed to fit it back in place and also tighten and fit the button correctly which the plumber had fitted incorrectly. All working now. Hope it carries on working without issues.

Sincerely a BIG thank you to all of you have given help and advice!!

 

[Dotty]

Thank you for coming back and letting us know how you got on.

 

[Aquazone]

That actually beggars belief!!! How does a plumber or anyone for that matter fit a flush valve upside down?????

Just when I thought I would never be surprised anymore......