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Recent content by SalamanderPumps

  1. SalamanderPumps

    Not hat water Salamander pump

    Hi, we should be able to help, we just need a little more information - Can you let us know the pump serial number? You stated that there is no hot but hot at the tap. Is the pump connected to the taps and working ok, but there is a problem with the hot water to the shower? Or is the tap...
  2. SalamanderPumps

    Negative head pump questions

    Hi Phil, this is really disappointing to hear. We would like to regain your confidence and sort out the issue you have had by looking into this for you. Can you please send us a DM on social media (@SalamanderPumps) with the pump serial number and a contact number? Thank you
  3. SalamanderPumps

    Negative head pump questions

    I'm sorry to hear this Simon, we would like to try to put this right by looking into this for you, could you send us a DM on any of our social media channels (@SalamanderPumps) with the pump serial number and a contact number? Thanks
  4. SalamanderPumps

    Negative head pump questions

    Hello! Thanks for choosing a Salamander Pump, if you have any questions you're best to give our technical team a call on 0191 516 2002, they will be more than happy to help you with the install!
  5. SalamanderPumps

    Booster pump to loft cold water tank

    Hi, If changing the ball valve doesn’t work, then check your incoming supply’s flow rate. If its less than 12LPM and not a lead mains, you could consider the HomeBoost which, if your mains flow rate is between 3 and 12 lpm, the pump will bring this upto 12LPM. If you want to give us a call on...
  6. SalamanderPumps

    Salamander RHP 45 service kit? Will the CT fit?

    Hello, the hoses are available on our spares shop, although when you mention that its leaking around the aluminium housing, this can be down to a shaft seal leak (shaft seals are no longer available as a spare), or if its on the plastic pump end an o-ring can be purchased from our spares shop...
  7. SalamanderPumps

    Shower boosting pump help!

    Hello, just to make you aware that the original pump was a centrifugal pump, whereas the current pump is a regenerative style pump. Centrifugal pumps will deliver a deliver higher flow rates at equivalent pressures given the make up of the impeller.
  8. SalamanderPumps

    Shower pump problem salamander ct60bu

    Morning, Just one quick suggestion - it might be worth turning the pump around, it will be a bit messy until you turn it back again but if you say the problem is on the hot side, have the hot swapped to cold and vice versa - if the problem remains on the hot side, we are looking at the...
  9. SalamanderPumps

    Salamander CT60BU negative head shower pump - intermittently coming on after use

    Good morning, In the first instance, following use of the pump, we would recommend that you leave everything as it is (ie. pump on electrically etc) and isolate the two outlet hoses on the pump. Leave these switched off for as long as the pump usually takes to come on and off a few times. If...
  10. SalamanderPumps

    Whole house pump and existing pumps

    Hello, There are a couple of ways you could look at this if you want to stay on a gravity fed system. You could install a whole house pump and have shower A totally separate from the system, if its pumped we would not suggest pumping to or from another pump as this can damage them. The second...
  11. SalamanderPumps

    No hot water from pump

    Hi Terry, our technical team would be happy to help you, give us a call on 0191 516 2002.
  12. SalamanderPumps

    Mainsboost for unvented system

    The other possible solution would be to fit cold water storage cisterns, from there you could use a couple of decent single impeller negative head pumps to pump from the cold water tank. One pump could supply the cylinder and the other could supply all non-potable outlets, something like the...
  13. SalamanderPumps

    Shower pump advice and install

    Salamander Pumps have been independently tested to achieve the quiet mark award, making them some of the quietest on the market. The RP50TU (1.5 bar universal) is the quietest twin ended shower pump available. Give us a call on 0191 516 2002 if you need advice with specification. Thanks
  14. SalamanderPumps

    Salamander Homeboost, Hot water coming out of cold tap

    We're pleased to hear you have gotten the issue sorted. Kind regards.
  15. SalamanderPumps

    Salamander Homeboost, Hot water coming out of cold tap

    Good morning, Just to back up some of what has already been said. It is unlikely to be a problem with the pump, to confirm this, as the pump is running on when it shouldn't be, isolate the cold water feed into the boiler after the pump (assuming its been fitted with isolating valve before the...
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