I have a customer that has just called me as she has no gas. Went round to find out what the issue was.
Pre payment meter not accepting the card. Credit on the card but meter not accepting. Her supplier is not open today. Anyone know where she can get help. They have 5 children and one is...
Customer rang. Told me she had someone out, they have changed the flat plate heat exchanger. Still same problem with water runs hot for a few minutes, then runs cool. Boiler is still running. Then they have told her its because she needs a new pump and quotes her for one. Then they sent another...
I have a customer that is moving into a property with a thermal store. As with her previous property she would like all the heating etc. cleaned before she moves in. What would you all suggest would be the best cleaner to use?
I quite often use sentinel x800 for dirty systems. Any useful...
Had a customer the other day with a blocked sink.
she said it never used to get blocked before, her husband used to do all the DIY jobs. Look at this mess.
What wet and dry Vac does everyone use. Went to look at a job last year and told them they had a leak under concrete. Their handyman has now lifted the floor and, oh what a surprise there is a leak. I have to go in now and repair the pipe. I can drain heating as much as you can above but what...
Just out of interest. Has anyone fitted a different model from the Geberit 236 flush valve into the same cistern fitting. I know the twico model changed and the new one would fit into the same cistern fitting. Cheers in advance.
I have never needed to do one. My customer had her boiler and fire serviced. I failed the gas fire as it was spilling. I said it could be cobwebs. She has now had the chimney cleaned. I have been back refitted the fire and tested. Passed both tests. Do I re-issue a cp12? or is there another form...
Has anyone recently done a LGSC at a house with a Coalbrookdale fire in it?
What did you test? I know its not a gas appliance but it still burns solid fuel and produces CO2. Any insight would be good. Thanks.
Usual visit to my boilers not working. I am not sure where to start. Anyway I have power to the boiler from the fused switch. Blown fuse. Replaced. Turn power back on pop goes the fuse. Can't test past the fuse as it blows instantly. Is this the transformer or a board issue? Thanks in advance...
Can anyone suggest a good drill for core bits that doesn't weigh a ton and can handle up to 6" cores. I have had a couple of different ones now. The old Titan cheap but very heavy is still going, but my marcarist bit the dust not even a year old and faulty. Taken back to suppliers.
Hi does anyone know what the readings dc for the gas valve are, I have an electronic ignition. The pilot lights but continually clicks and doesn't come on for main flame. Not very helpful at baxi, the person I spoke to seemed to think there was a button near the circuit board. Wrong boiler. He...
I went to complete a landlords gas safety check Friday and found a couple of leaks on this boiler. One was the automatic air vent the other? See the picture. Is this the heat exchanger that has failed or just the seal? I haven't taken it apart as yet I have to report back to the landlord and...
My customer has asked for one of these to be fitted to the whole house water supply, of cause not the kitchen sink before someone jumps in. I wouldn't fit this as a water softener for the whole house. As anyone used one of these for a whole house just took a quick look at the combimate website...
I have a customer who's neighbour works at a plumbers merchants.
He has told my customer it is better to have an external expansion vessel as lots of his customers at the merchants have said they have had problems with internal ones.
Have any of you had problems with internal?
One more thing...
I have been asked by an old customer of mine if they should have a water softener fitted in their new build house. I am not a fan of them but would like an unbiased view, so I could give them the information required. They now live 200 miles away so I wont be fitting anything but still would...
Anyone been in this boat? new to me. I was asked to quote for a job, straight forward you would think except now they say there are a charity and don't pay V.A.T. How does that work?
Do I send an invoice complete with V.A.T. and they claim it back or do they expect me to work for them without...