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  1. moonlight

    Worcester Bosch Fault code P3

    A customer rang this morning, says they have a intermittent fault on the boiler P3. Its a Worcester CDI30 I think from a past visit. I did quote for a new boiler 10 months ago, but the old one is still hanging in there. I looked on line as I don't have the book with me. Any suggestions? He says...
  2. moonlight

    New customer called about a Potterton flamingo making popping sound

    I have had a call from a customer to say her boiler is making a popping sound and it turns out, she has not been able to hear it but her friend said its being doing it for a while. I was sent a video of the boiler, showing the flame through the window. Main flame looks good but it looks like the...
  3. moonlight

    r&t toilet fill valve A1250 not filling properly

    I have a friend that has fitted a toilet from Island bathrooms. The customer bought the toilet their self. There seems to be a problem with filling. I went and looked myself yesterday evening. first flush fills as quick as you would expect when the water is turn back on. Flush again and very...
  4. moonlight

    Freeze Master Regasing

    Hi, does anybody know what gas is in the freeze master's pipe freezing units, mine could do with a check and a top up. My local aircon branch said they might be able to re-gas the unit if it contained a gas they had. Thanks in advance.
  5. moonlight

    Worcester boiler with F0 fault

    I just had a call from a new customer, the boiler a Worcester 32cdi boiler is not working, hot water or heating. He told me it has an F0 fault. I looked at the manual in the office and it suggests a internal fault. He said the boiler blew the trip switch. I am going to the property on Wednesday...
  6. moonlight

    Who makes round top radiators?

    I am looking for a round top rad like the old Barlow rads. I know Myson Premier HE make one. Is there another company that do? Thanks
  7. moonlight

    Best way to drill a hole in a cast iron soil pipe.

    Can anyone tell me what is the best way to drill a hole in a soil stack. What drill would be best.Its external. Thanks.
  8. moonlight

    Who to contact if smart meter fails

    I have just been round to a customers as they have fault on their boiler. Turns out they have no gas. There is gas at the incoming valve but nothing going through meter. Who do they contact? Thanks
  9. moonlight

    Will this gas cock be suitable?

    I went to look at a oil to gas Aga conversion yesterday late afternoon. I could smell the gas when I arrived. The gas cock is leaking. Too late in the evening, so just capped off temporally. The conversion looks like a Teddington conversion like this but with a different isolation valve. This...
  10. moonlight

    Looking for an alternative shower

    I have a customer that has a mira event xs thermostatic pumped shower. Anyone know of any alternatives that I could look at? Thanks.
  11. moonlight

    New boiler installation

    I stole this picture from another site. Who could possibly think this is ok. ;):D
  12. moonlight

    Shower with 1/2 connections

    Before the lockdown. I went to look at a dripping shower, its about 15 years old so I was told. I don't recognise the bar shower maybe someone else might, all it has stamped on it is a letter B it is a thermostatic bar shower but with 1/2 inch connections. The fittings on the shower are half...
  13. moonlight

    My accountant just sent this to me.

    My account is very active and sent me this, might be helpful to some? Self-employment Income Support Scheme If you are self-employed or a member of a partnership and you have lost income due to coronavirus, you may be able to claim a taxable grant worth 80% of your trading profits up to a...
  14. moonlight

    How long would it take to fit 21 TRV's?

    Just had an email from a customer, wanting a quote. How long would it take to fit 21 trvs, 21 locksheilds and 21 vents? The customer wants to buy all the parts. Would you do the job? Thanks
  15. moonlight

    Remote sensor trv working or not.

    Not used or come across these before. Went to look at a radiator today. Not working. It has one of the sensor trvs on it. I can't get my hand into the boxing to take head off. Do these have a pin in the valve like a usual trv. They are arranging a builder to dismantle the radiator housing. The...
  16. moonlight

    Can anyone recommend a floor standing boiler?

    Hi all, Can anyone recommend a heat only floor standing boiler? My customer wants the new to go in the same place as the old. The only one I know is the Worcester fs version but its 850mm high, not sure there is anything else available. Thanks
  17. moonlight

    Grundfos Ups 3 16/50 exchange

    I haven't had call to this yet but there might be a first coming up. Will I be able to swap the head on a ups2 pump for a ups3 pump head?
  18. moonlight

    Pre payment meter not accepting card

    I have a customer that has just called me as she has no gas. Went round to find out what the issue was. Pre payment meter not accepting the card. Credit on the card but meter not accepting. Her supplier is not open today. Anyone know where she can get help. They have 5 children and one is...
  19. moonlight

    New Vaillant boiler fitted, problems with underfloor heating.

    I fitted a vaillant eco tecplus 630 in July. Underfloor heating now required. It will only come on when the towel rails are calling for heat and zone valve open. I know this is a wiring problem. I didn't wire the boiler a colleague did. Live, neutral earth ok. But I can see only one of the wires...
  20. moonlight

    glow worm flexicom 30cx

    Customer rang. Told me she had someone out, they have changed the flat plate heat exchanger. Still same problem with water runs hot for a few minutes, then runs cool. Boiler is still running. Then they have told her its because she needs a new pump and quotes her for one. Then they sent another...

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