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  1. plumb_know

    CRM SOFTWARE - your opinions on the best few brands please

    Any one using service M8?? how is the customer service?? does it work well??
  2. plumb_know

    CRM SOFTWARE - your opinions on the best few brands please

    yes please dan, thank you
  3. plumb_know

    CRM SOFTWARE - your opinions on the best few brands please

    Hi Everyone, I currently use E-Works CRM software and feels it does have good customer support & good value for money but I do find it a bit slow to use, to do anything on it seems long winded and more complicated than it needs to be. It does have very good trackers with dash cam though which...
  4. plumb_know

    Help identifying this valves please

    Thanks Snow, much appreciated
  5. plumb_know

    Help identifying this valves please

    Thanks last, yeah I have sent an email to them but was just trying all avenues incase they can't help me
  6. plumb_know

    Help identifying this valves please

    I need to replace 2 of these valve bodies & head but never come across them before, the TRV threads into the radiator thread not sure if I can remove TRV valve body from TRV and this will fit thread of radiator. Customer doesn't want to replace the radiators as they are unique seat type...
  7. plumb_know

    preventing air ingress & pumping over when moving pump by boiler

    just found this https://plumbbox.co.uk/product/mains-switch-rf-solution-alternative-to-cabling/ any one used these they any good and last??
  8. plumb_know

    preventing air ingress & pumping over when moving pump by boiler

    No spare wires unfortunately and customer does not want a sealed heating system. I have set pump speed to 1 and its seems ok, I just wanted to make some more preventative measures to try and make sure no air ingresses into the system. We are going to extend vent pipe as high as possible and...
  9. plumb_know

    preventing air ingress & pumping over when moving pump by boiler

    have moved a pump by new boiler so could wire for pump overrun as no live in airing cupboard, but now I am worried about air ingress into the system as system is under negative pressure. Anyone got any tricks to help prevent this?? or know how to get pump over to airing cupboard without...
  10. plumb_know

    Decommissioning cylinder coil on wet solar system

    Thanks Oz, yeah I have bought solar compatible cylinders and piped them up twin coils in the past so customer has option of getting solar in future. I was just concerned about disposing of the anti freeze and also whether it would be dangerous or have any ill affect on the solar panels not...
  11. plumb_know

    Decommissioning cylinder coil on wet solar system

    Hello Everyone, I have customer with solar that doesn't seem to be working so only gets 1/2 a tank of hot water which is heated by the central heating system. She can't find a company to come out and service the wet solar system and she is looking at getting loft conversion in the future will...
  12. plumb_know

    MCS accreditation !!!!!!!!!!!!!!!!!!!

    I have a secretary/admin person who works from there house answers calls, emails etc
  13. plumb_know

    MCS accreditation !!!!!!!!!!!!!!!!!!!

    Hi Everyone, I am considering jumping on the band wagon of renewables and getting MCS accredited, but seems a bit of mine field. Just wanted to know firstly if any one on here is MCS accredited and how they found process of becoming accredited?? Secondly how are they finding it?? are you...
  14. plumb_know

    UFH help please !!!!!!!!!!!!!!!!!!!!!

    Thanks shaun, do i do this both both room stats the old & new or just the new and switch the old to timer function on the slider?? appreciate the help
  15. plumb_know

    UFH help please !!!!!!!!!!!!!!!!!!!!!

    *like normal room stat Hi Shaun, yes ideally i would like the slave timer to control the room stat as before but at the moment it has stopped controlling either room stat i can remove it and it makes no difference to the system
  16. plumb_know

    UFH help please !!!!!!!!!!!!!!!!!!!!!

    Thanks shaun, i have reattached the room stat pics with better labels. one of them is existing original stat and other is the new stat. since new stat has been installed the programmer on slave unit now does not do anything. I spoke to polypipe about this and they say it not compatible and...
  17. plumb_know

    UFH help please !!!!!!!!!!!!!!!!!!!!!

  18. plumb_know

    UFH help please !!!!!!!!!!!!!!!!!!!!!

    need to replace old john guest hard wired UFH room stat, spoke to manufacturer and there is not direct replacement available. we have put in a standard UFH dial stat but it is not working with the john guest wiring slave & slave programme. I am not very familar with the UFH wiring and nothing...
  19. plumb_know

    open vented soil pipe

    doing a new build, built between 2 existing properties. From my study days i seem to recall that only 1 in every 3 properties need to be open vented soil stack and the property at the end of the drain line. Is this correct or have i made this up. i have tried sourcing the answer online but cant...
  20. plumb_know

    glowworm flexicom 15hx

    Thanks shaun, customer in process of selling house so bit crap. If i could get hold of the sump off a boiler i am ripping out next week, do you know if it is easy to change the sump? looked on site like just undoing some screws?? Appreciate the help

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