Annoyed by cust

[hammers4spanner]

Started job before christmas heat pack gave customer quotation agreed price with possibility it may vary .

Now gave him invoice first thing oh quite a bit of money that ok will sort it out no probs .

Couple days later get a call from my supplier saying customer is on phone questioning prices and wants to know they charge me. Obviously he gets told no so then i get a call from cust saying can i give permission to supplier to pass him invoices as he needs them for business.
Again i say not really as we agreed a price and i don't have them , cust then starts mouthing off about my supplier saying he thinks they over charged and ripped me off without me realising. 10 Mins later my suppler calls saying about my custs attitude to them and after a chat we realise he is trying to play us against each other.

The suppliers have been fine about it however where does a customer get off on doing something like this , wouldn't even dream of it !!

 

[SimonG]

He's a chancer. My last post today, the forums running like a bag of spanners.

 

[Masood]

Bang out of order! How did he find out who your supplier is? Good on them for talking to you first and not giving him your prices..

 

[Last Plumber]

Tell him to stop pigging about and pay up, in full !

do it face to face and don't smile

 

[Last Plumber]

Tell him to stop pigging about and pay up, in full !

do it face to face and don't smile

 

[Best]

Tell him YOUR invoice to HIM will be the only invoice he could ever need.
(Stating the obvious) - The invoices your merchant supplied to you are your property and your debt to your merchant and none of anybodys business.
I suppose you could turn the tables and ask your customer where he thinks would supply same materials at a cheaper rate than you can get

 

[Best]

Can't help thinking my suspicion, - customer accepted quote, job done, Christmas expenses also come, suddenly invoice is too expensive.
Strike them off your customer list, even if you get fully paid.

 

[newcastle phill]

Yes best has a good idea - drop the customer.
I just love the android "block" facility.