Any ferroli engineers here?

[cascas]

Hi,

Are there any ferroli engineers here. Have a tech question that needs someone with ferroli knowledge.

Cheers

 

[fixter1]

what is it then?????

 

[Puddle]

No,they are all rushed off there feet from early morning to late a night 8 days a week,maybe one of us lesser mortals can help

:2guns:

 

[cascas]

I can believe it! certainly a manufacturer to avoid.

Recently had no hot water (boiler fire, and flow heats) - classic diverter symptoms. Ferroli attend and "replace" the diverter motor, and then spend an age reprogramming the boiler. The optimax has a installation menu (ts codes), this is not mentioned in the manual but can be programmed by ferroli.

Could PCB setting cause what appears to be a diverter failure.

I suspect that the PCB may "forget" settings deliberately,and unless you are a ferroli engineer and know the settings could lead to a part replacement

Has anyone has experience of the ferroli TS menu settings?

 

[RoryD]

Yep they aren't very helpful with instructions in the manual, but are ok when you do eventually get to speak to someone.

 

[broggo]

No,they are all rushed off there feet from early morning to late a night 8 days a week,maybe one of us lesser mortals can help

:2guns:

Too True

 

[broggo]

I can believe it! certainly a manufacturer to avoid.

Recently had no hot water (boiler fire, and flow heats) - classic diverter symptoms. Ferroli attend and "replace" the diverter motor, and then spend an age reprogramming the boiler. The optimax has a installation menu (ts codes), this is not mentioned in the manual but can be programmed by ferroli.

Could PCB setting cause what appears to be a diverter failure.

I suspect that the PCB may "forget" settings deliberately,and unless you are a ferroli engineer and know the settings could lead to a part replacement

Has anyone has experience of the ferroli TS menu settings?

I have all TS codes in my van.

 

[Billy Bob Bob]

if your still getting DHW problems it points to a plate heat exchanger or thermistor