Went to customer house as he wants new controls. See picture for set up. There are no motorised valves, no room stats, just one frost stat outside utility room where boiler is, every radiator (37 in total) has a TRV. The boiler is a Ideal Concord CX, he has 2 programmers, 1 for downstairs heating and hot water the other for upstairs heating, all connected to the 3 pumps. When he turned the downstairs heating on the appropriate pump started and water flowed through to radiators. I can't get my head around it, has anyone come across this before.
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