A recent first time customer who are family friends called me to fix a boiler fault which I did. During my visit I noted several NCS and an AR fault on the flue installation. A notice was issued and an estimate for given.
I saw the customer last night and while chatting I dropped in the question of the Notice on the flue, asking he had forgiven me yet for issuing it. I was shocked to learn from him that several engineers had put AR notices on it! It seems he is making fools of us by not sorting the original problem and hiding the fault.
What can you do and where would you stand if you get caught out by one of these numpties?
I saw the customer last night and while chatting I dropped in the question of the Notice on the flue, asking he had forgiven me yet for issuing it. I was shocked to learn from him that several engineers had put AR notices on it! It seems he is making fools of us by not sorting the original problem and hiding the fault.
What can you do and where would you stand if you get caught out by one of these numpties?