baxi duo tec fault code

[giarc00007]

just had customer on phone saying boiler showing e15 error code thinking maybe e115. just looked in manual and doesnt have either e15 or e115 code. Just wondered if anyone has seen code before and what it might point towards?

 

[Barry98]

Blocked condensate , low pressure no gas

 

[giarc00007]

Blocked condensate , low pressure no gas

thanks will check

 

[giarc00007]

just found on baxi website some extra error codes that arntin manual

e151 pcb error
e152 pcb error
e155 controls error

could be one of these. but customer is adament only e15 showing. will check monday morning.

 

[Billy Bob Bob]

HEA or the crap GA?

 

[giarc00007]

HEA or the crap GA?

not sure actually what you thinking if GA. is that the model with crap gas valve?

 

[giarc00007]

HEA or the crap GA?

just checked ga manual e15 gas valve fault. im betting its ga model. thanks gas man. Never worked on these do they stiil sell them or did they take off market?

 

[Billy Bob Bob]

just checked ga manual e15 gas valve fault. im betting its ga model. thanks gas man. Never worked on these do they stiil sell them or did they take off market?

they still sell them,preston has say 10 HEA lines going flat out and one GA line where cobwebs are forming ,cant help on the GA refused to fit them stuck with the good old HEA

 

[giarc00007]

just going through fault finding chart. what a load of crap. e15 code faulty gas valve.
on chart if after reset code and connections to pcb are ok and still displays e15 its faulty pcb. where is the bloody check at connections on board for gas valve? give me the standard duo tec anyday.

 

[RoryD]

usually low pressure

 

[giarc00007]

usually low pressure

gas or water?

 

[Billy Bob Bob]

gas or water?

hopes and dreams and morality normally

 

[REDSAW]

put my money on the prv gone and low pressure water content.
would also be asking customer what the pressure reads before calling

 

[Barry98]

I think I have the full list of there codes on a PDF pm your email and I'll send over tomorrow

 

[Ermintrude]

Take ignition off igniter at burner rest and try and light.
Tap left hand side of gas valve rapidly.
Re connect lead and re set. Should do 24 hrs

 

[RoryD]

Water pressure. Ensure, as mentioned there is no water at the PRV pipe first. If there is the vessel will need to be recharged. Ensure there's 1.5 bar in the system.

 

[giarc00007]

excellent thanks guys tried customer today but no one home. will just call in first thing in morning and check.

 

[arran197]

Warranty is 5 years on these, I know you want the job, but might be able to save yourself a headache if it's still within warranty. Check the serial number, should have 3 letters followed by the year as 2 digits and then 2 more for the week. That'll tell you when it was manufactured. Also check the software version, switch the power off and back on. The software version will briefly be displayed. The most up to date is 1.44. Anything less and that could be the problem.

 

[REDSAW]

only if the service record is up to date!