Install the app
How to install the app on iOS

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws

CES

Plumbers Arms member
Plumber
Gas Engineer
Sep 6, 2010
2,475
1,498
113
53
Livingston
Ok, So I went for the Biasi Activa for my customer.. the combi version has been fine with my installs so far, but now I have installed the open vented version in a house with a y-plan and its been non-stop hassle for the last 6 weeks.. ERR 18 being the culprit (water flow) even though the system is spotless and balanced. It began when I tried to get the boiler to work as it should i.e. with the permanent live to the boiler, controlling the pump and being switched via terminal 8 in the wiring centre. According to the manual the wiring is pretty straight forward, L-L, N-N, E-E, Switched Live to 3, Pump Live to 2. All looked fine until the stats were satisfied, in my opinion the boiler should let the pump overrun for about a minute then go into st.by/hibernation mode until demand is called for. It didnt.. it continued to cycle between 75 and 82 never turning off, after speaking to their Tech Support (ha!) I should have wired the pump into 3 (the switched live) I did and it behaved exactly as I thought it would, the pump stopped when demand was satisfied and all sorts of overheat errors started..
I have now wired it as a non-permanent live y plan to keep the customer going and because there is no overrun i get the flow error again..
Anyone have any thoughts??.. Im waiting for an appointment for a service engineer under the 5 year warranty, although I have a sneaky feeling they will try to bodyswerve it... never again!!
 

Official Sponsors of Plumbers Talk

Similar plumbing topics

We recommend City Plumbing Supplies, BES, and Plumbing Superstore for all plumbing supplies.