Condemn Good Boiler ?

[Gordon Millar]

Being new on the road had a strange customer request the other day. To qualify for a hefty grant for a full home insulation and heating pack, (freezing cold old stone built house), from Scottish Power, customer had to have their existing boiler condemned. Explained I would call and carry out a full safety check and inspection. Did this and everything was sound, could not reasonably fault the boiler (Halstead Ace High) despite going over boiler and installation by the book,including FGA check. Gave him inspection report saying everything was sound.

Unfortunately this was not what he wanted to hear, only suggestion I could make to him was to try someone else. Anyone had a similar experience and if so how did you handle it.

Even although I explained to customer an ID or At Risk would see his heating and DWH go off straight away he was quite happy with this as he said work would start within 10 days of the boiler being condemned.

According to customer Scottish Power suggested to him it would simply be a case of calling an Engineer to condemn it, although he seemed surprised I couldn't do it he was ok and said he would try someone else.

 

[mikimac]

Lol, I'd put this one in the 'experience' folder...it won't be very often that the customer isn't happy when you've told them that everything's fine & working perfectly.

 

[tamz]

I've had this twice before. Both by scamming benefit rats and i refused to condemn them too. Got paid eventually.
Let Scottish Power do their own dirty work.

 

[mfgs]

Did he pay you for the job? If it was a cheque I wouldnt be surprised if it bounced. People like that are to be avoided.

 

[armourer]

I disagree, you just have a customer who is trying to play the game.

I had a similar thing a couple of years ago, I was working for a major insurance company and was sent to a job (boiler breakdown).

On arrival I diagnosed it needed about £450 worth of parts.
Customer then said to me is this the list?
He then showed me a same list of parts (spot on) and said he was a GSR engineer himself.

He was not ensured but he had paid £180 guaranteed fix one off payment.

He was just playing the game and I thought to myself then, I would do the same if needed.

 

[Pssst]

Taxpayers being milked by parasites and landlords into paying for free heating systems.

How many such homes do you know of where they have had free heating systems and yet they are owner occupiers,often in better homes than you or I and have a nice fat Beeemer parked on the drive or the house is a buy to let? What sort of crazy country is this that takes tax payers money and redistributes it in such an irresponsible manner?

 

[CES]

this country has always done this to its population, doesn't matter who is in charge, money always ends up going to money. That's a cheery thought for a Sat morning!
Jeez I felt like the Rev I M Jolly there!..