Hi All, many thanks for all your advice
I went round today and managed to isolate the pump on the valves, swapped it over, put the fire back on to warm up for a bit and then started the pump but got virtually nothing through. The pump was running fine, I felt the pipe on the inlet side of the pump, and it got barely warm for a bit, but then just went cool again.
The fire the guy has is a glass fronted coal burning thing, not sure of what you would call it exactly, not worked on many of these types of fires or BBU's for that matter before, I have posted some pics below but the quality isnt the best on my cameraphone sorry.
One thing to note is, I know this is a crazy way of testing and will make you laugh, but the coals didnt seem to be giving off all that much heat. I could put my hand physically in the fire (above the flames obviously) for atleast 20 seconds or so before my hand started getting really hot. Now if it cant burn my hand, how the hell can it heat up 6 rads?.
I left the job and told the customer I would be back at a later date, luckily, I know the guy and he knows I am a bit unfamiliar with back boilers, but nonetheless I would like to get to the bottom of this!
I have included a diagram and pictures of the cylinder cupboard, which is on the ground floor, a couple of metres away from the fire.
Tamz said something about checking it is not a primatic cylinder. Again, whats one of these! this cylinder has a coil going to it (im sure its a coil) but there are no 2-port or 3-port valves controlling it, no fancy timers or programmers, just a pump and an immersion heater.
Is the immersion heater just for backup in this system here? And how do I know if it is a primatic cylinder or not?
What u guys think the problem could be? Blockage-need powerflushing, or air lock? Or fire not generating enough heat?
I rang guy a few hours later and he said the rads were just barely warm.
Another thing of note is, there are no drain offs anywhere! How would you drain this system? Or are you able to drain BBU's when you take the fire out?
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Many Thanks