Went to an existing customer last night. Wants some new bath taps. No problem and I can do the boiler service at the same time. Oh no need. I have a new one. A company phoned one day, sent somebody out next day and changed it two days later. They took out a 6 year old Worcester condenser and swapped it for exactly the same boiler. Didn't even change the flue despite it showing signs of the outer flue rotting.
Why??????
Why??????