How Much?

[plumberdarren]

Hi guys

I was called out at 7pm last night (Sunday) by my sister in law as the flat next door had water coming through the ceiling, i went straight round and found that the bloke in the flat above was so drumnk he'd ripped the toilet and pipework out of the wall causing the flood. i quickly cut the pipe live and put on a push fit cap as was quiker to do that rather than get ladders and go into the loft to isolate. I then got the wet vac out and hoovered up the water upstairs and downstairs, i also put some holes in the ceiling to drain the water away.

In summary it was a sunday evening call out to stop the leak, cap the pipe and clear up the water. I was there about an hour. The in surance company now require an invoice how much do you think is reasonable do you think ?

 

[plumber0808]

£150 to pay for your quick thinking

 

[pauls]

insurance company you can double the price lol

 

[GQuigley67]

try get money off customer though dont wait for the insurance company to pay

 

[cjg]

insurance company there 2 hrs out of hours, call out ie, £60/80 + £60 per hr =£180 min no probs , you had the tools to do the job fully and not leave cust swimming in water everywhere,

 

[plumberdarren]

The flat downstairs just asked me to give them the invoice as they are dealing with the insurance company as its a rented flat upstairs!

 

[md68]

At 7pm on a Sunday night I would of charged £250 plus parts for that and I would have made sure the customer could / would pay. It'll take weeks if not months to get money out of an insurance company.

 

[plumberdarren]

To be honest it was a mate of my sister that had the water coming through so went there and sorted it without even thinking of the money etc.

 

[Dannypipe]

£200. One out of hours call out, on a Sunday.

Fair price. Imagine the damage that would have occured had you not sorted it out as you did.

 

[whiskeybelly20]

I'd say as it was soem one elses fault (the bladder person upstairs) and ultimately his insuarance and he will eventually pay the cost should be in the £200-£250 range.

If it was helping someone you know out (ie previous customer) may £100-£150

 

[johnmcginty]

I would charge £90 plus parts is reasonable , it's just the same for everyone then, don't know about all this 250 quid , as it will get quiried by the customer and is unlikely to get payment straight away. The main stock of my work is emergencies and I am on a few claims handlers books because of it, I honestly wouldn't take the micky as anything over £100 an hour is a little excessive. Though it's obviously up to you to find your own prices . I would also tell the customer to pay as it will be all forgotten about otherwise. What did you tell the customer it would be ? It's a good idea to have these prices fixed in your head beforehand, that way if they ask there is no umming and arring infront which looks like you're just making it all up.🙂

 

[Howsie]

On a Sunday evening, £250 thank you very much.

 

[plumberdarren]

okay doing the invoice now think im going to go £180. Thanks for the opinions, really appreciate it.

 

[plumberdarren]

The tenant rents the flat and was so bladdered he was asleep on the sofa during it all, it was the people below (mates of my sister) that called so wasnt really in a position to talk to anyone lol

 

[stevetheplumber]

call out plumber would have let it run for an hour while he found the shut of then charged 2 hours to get parts then an hour to repair in london this would have probably wound up as 800 quid

 

[plumber0808]

could well believe that

 

[Resolute]

Sounds like your Sunday was as good as mine - drains backed up at the other halfs pub. Took 2 of us about 4.5 hours to clear it and clean it all up!

 

[moony]

60 out of hours first hour 40 thereafter....
so would be around the 100 mark plus materials.

cutting a pipe and pushing a stop end on is not worth more than 100 quid even on a sunday night!

 

[GQuigley67]

i only do a call out charge for emergency work, so call out charge plus hourly rate probably looking at £100+

 

[kirkgas]

TBH i thought £100 tops was more than enough, £200-250 is way over for what was done,
i was sitting last night about 8pm on here in fact when my mate phoned me, his son (a joiner) phoned him in a panic as he was renewing boxing in at a job and had nailed a pipe inside the boxing in, DOH what did he think was inside the box in the corner of a room, anyway it was round the corner from my house, fired round and found it was an 8mm tail to a rad in the loft conversion, chopped the pipe and stuck on an 8mm fitting, refilled and was back home within the hour, the boy was mortified, haha lesson learned for him, and when i got home today there was a nice box of millers waiting for me,

 

[WaterTight]

Suprising number of 250 quids being suggested. I couldn't say it with a straight face. I probably wouldn't even charge a £100.

 

[plumberdarren]

Is it the fact that the words 'insurance claim' were mentioned that elevated the price ?

 

[Alpha man]

£200 for Sunday evening!!

 

[plumber0808]

Is it the fact that the words 'insurance claim' were mentioned that elevated the price ?

yes, i would of charged £80-£100 but as it was insurance claim it would of been £150

 

[WaterTight]

if someone phoned me up and said they had an emergency leak on a sunday evening and i suggested £200 i think i really might as well as hang up as the result would be the same.