P
PaulT
Been called back to an Ideal Icos by a letting agent. Boiler was displaying LF fault code and had been making a loud banging noise prior to lock out about 6 weeks ago, I removed the trap and approx 1 litre of water came out of the the sump. Cleaned out the sump and trap and once replaced everything functioned correctly.
Until now... Same fault has occurred, customer stated that boiler worked fine on each occasion until she went away on holiday for a few days and left the CH on constant and stat turned down to 13 degrees. Each time she returned the boiler was locked out. The house is a relatively new build and the condense pipe is concealed behind plasterboard which has been tiled over and then terminates into the waste pipe under the sink so I cannot inspect the fall of the pipe. I was thinking that the problem must lie with the trap/condense pipe and was going to replace both but just wanted your thoughts and also why it would only fail when customer had left CH on constant with low temp setting but then apparently work fine during normal day to day use?
Until now... Same fault has occurred, customer stated that boiler worked fine on each occasion until she went away on holiday for a few days and left the CH on constant and stat turned down to 13 degrees. Each time she returned the boiler was locked out. The house is a relatively new build and the condense pipe is concealed behind plasterboard which has been tiled over and then terminates into the waste pipe under the sink so I cannot inspect the fall of the pipe. I was thinking that the problem must lie with the trap/condense pipe and was going to replace both but just wanted your thoughts and also why it would only fail when customer had left CH on constant with low temp setting but then apparently work fine during normal day to day use?