Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws
Rule 101 with immersion heaters.
Is it switched on ! May have one in the airing cupboard and kitchen.
Fit a new one, saves a call back on Xmas morning 😉
Reply to the thread, titled "immersion heater troubleshooting" which is posted in UK Plumbers Forums on Plumbers Forums.
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